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13 juin 2023

I recently decided to give Handshake another chance and applied to become a vendor on their platform for the third time. However, my experience with Handshake's seller app has been nothing short of frustrating and disappointing. Within minutes of submitting my application, I received another rejection notification. How can they claim to thoroughly review my product line in such a short amount of time? It's absolutely ridiculous and a complete joke!

First and foremost, the efficiency of Handshake's review process is highly questionable. How can they possibly evaluate the quality and potential of my products in just a matter of minutes? It's evident that Handshake prioritizes speed over accuracy, which raises serious doubts about their commitment to supporting small vendors like myself.

Furthermore, the lack of transparency throughout the application process is alarming. Handshake fails to provide any meaningful feedback or explanations for their rejections, leaving vendors in the dark about the reasons behind their decisions. As a vendor, I expect a fair and thorough assessment of my products, which should include constructive criticism and guidance for improvement. Sadly, Handshake falls short in this regard.

The whole point of an application process is to ensure that vendors are selected based on the quality of their products and their suitability for the platform. However, Handshake's hasty and impersonal rejections indicate a lack of genuine consideration for vendors. It's disheartening to see a platform that claims to support small businesses and entrepreneurs treat their potential vendors with such disregard.

In conclusion, my experience with Handshake's seller app has been frustrating and unproductive. Their rushed and insufficient review process, coupled with the lack of transparency and constructive feedback, makes it clear that Handshake is not committed to helping vendors succeed. If you're a small business owner looking for a fair and supportive platform, I highly recommend exploring other options. Handshake simply doesn't live up to its promises and is ultimately a disappointing choice for vendors.

LUCETTE and MO
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 13 juin 2023

Hi there,

Ashley here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.

Ashley | Shopify

28 mai 2023

Same as the others: auto rejected. Again. Don't even bother. Seems like an elitist, nit-picky group not unlike the self-aggrandizing bouncer at an exclusive club playing god on who gets past the velvet rope.

VERSACART
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 30 mai 2023

Hello there,

Ashley here from Shopify support, thank you so much for taking the time to review the app and let us know about this experience. I'd love to open the lines of communication between us so we can take a deeper look into what determines your eligibility for being a supplier on Handshake. Please watch for my upcoming email.

Ashley | Marketplaces Support Specialist
Shopify

Modifié le 4 octobre 2022

Bees and Botanicals, LLC:
I applied to Handshake and was denied with no explanation. I don't know what to fix if I don't know what is wrong. Please advise

Bees and Botanicals
États-Unis
Environ un an d’utilisation de l’application
Shopify a répondu 5 octobre 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install the Handshake app on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication to help provide more context as to why the app may not be a good fit for your shop at this time.

Charlotte | Shopify

19 octobre 2022

Horrible is right. I got rejected within minutes of applying. My products meet all the terms. Disappointed.

Delilah Home
États-Unis
Environ un an d’utilisation de l’application
Shopify a répondu 20 octobre 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Handshake app on your store and leave a review. I'm sorry to hear that your shop was not eligible for using the app at this time. I'm going to follow up with you over email to open up the lines of communication and help you understand why this has happened, and what you can do moving forward.

Charlotte | Shopify

6 janvier 2023

I give this app one star because I am not able to see the app and I keep getting denied. I think it would be really helpful to let stores know why they get denied. Getting rejected instantly is not a real "review" process. Tell stores what criteria they didn't meet.

Daphne Lorna
États-Unis
Environ un an d’utilisation de l’application
Shopify a répondu 10 janvier 2023

Hi there,

Ashley here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake for Suppliers app. I'm sorry to hear that your shop is not eligible for the app at this time. We definitely want to make sure that you get the support you need, so I'll be sending an email to help you understand why this is the case, and assist where I can.

- Ashley | Shopify

8 octobre 2022

Just applied again for like the 5th time. Got a response that I was denied within 2 minutes, not even exaggerating TWO minutes. So apparently I’m being auto denied now. It really makes no sense because I perfectly fit all the criteria. Based on all these reviews it doesn’t look I’m alone though. Not sure what kind of wholesale platform this is ‘supposed’ to be if they deny almost every wholesaler, but I’m starting to question if it’s even legit!

Kins & Kay
États-Unis
11 mois d’utilisation de l’application
Shopify a répondu 13 octobre 2022

Hi there,

Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer further support and help resolve this.

Vance | Shopify Support

13 décembre 2022

What's the point of offering if you deny everyone with no reason. It's bogus if you ask me. Save yourself dissapointment and move on to a different app or company. They no bueono....

The Wind Chime Co
États-Unis
11 mois d’utilisation de l’application
Shopify a répondu 14 décembre 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake for Suppliers app. I'm sorry to hear that your shop is not eligible for the app at this time. We definitely want to make sure that you get the support you need, so I'll be sending an email to help you understand why this is the case, and assist where I can.

- Nate | Shopify

27 juillet 2023

Yup- 2nd time applying and being turned down in 45 seconds. There is no way you looked at my website. I do not resell anything. Everything on my website can be personalized or customized. Your also the only wholesale platform that has turned me down. Others have sent me emails asking me to join. It took me longer to fill out your form than you gave me the courtesy of a look.

Chicky Chicky Bling Bling, LLC
États-Unis
9 mois d’utilisation de l’application
30 mars 2023

I read all reviews and tried to apply. Yes, they were right. Just a couple of minutes later I got my rejection message. I really wonder what is your "criteria for selling" exactly. I think there is no Handshake platform :))))

Filigranist Jewelry
États-Unis
9 mois d’utilisation de l’application
Shopify a répondu 4 avril 2023

Hi Filigranist Jewelry,
William here from Shopify support, thank you so much for taking the time to review the app and let us know about this experience. I'd love to open the lines of communication between us so we can take a deeper look into what determines your eligibility for being a supplier on Handshake. Please watch for my upcoming email.
William | Marketplaces Support Specialist
Shopify

25 janvier 2023

A Shopify representative recommended I apply for Handshake in a chat where I was asking for help with the limits of draft orders. What a surprise, we were denied. I even went through the list of requirements and we meet all of them by quite a bit. Should have known better after reading all these reviews.

Good thing there are other wholesale apps. So disappointing.

DRYbands
États-Unis
9 mois d’utilisation de l’application
Shopify a répondu 28 janvier 2023

Hi DRYbands!
Thanks for taking the time to leave a review. My name is William with Shopify and I'll take a look at your account to determine if there are next steps we can take here. Please look for my upcoming email so I can discuss the specific details with you privately.
William | Marketplaces Support Specialist
Shopify