Handshake for Suppliers , 29件のレビュー

総合評価
1
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  • 評価の0%は3つ星です
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2023年5月30日

We recently applied to become vendors on Handshake, an experience that has regrettably been more frustrating than exciting. Handshake outlines a set of prerequisites that sellers must meet to be accepted. We diligently fulfilled each of these conditions, with the belief that we had followed their process meticulously.

Our excitement turned into disappointment two weeks later when our application was rejected on the grounds of not meeting the same requirements that we had painstakingly ensured to fulfill. The process lacked clarity and transparency, leaving us unsure of where we fell short.

We were further perplexed by their fine jewelry offerings, or rather the lack thereof. Our niche in fine jewelry does not seem overrepresented on their platform, so this couldn't have been a contributing factor to our application's rejection.

This opaque and inconsistent admissions process is not an isolated incident, as echoed by numerous other reviews we've come across. Such an experience presents a poor reflection on Handshake, as it raises questions about the transparency and reliability of their application process. This unfortunate encounter serves as a significant deterrent and has negatively impacted our view of Handshake.

Infinite Jewels
アメリカ合衆国
アプリの利用期間:約1ヶ月
Shopifyが返信しました 2023年5月31日

Hi there,

Thomas here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.

Thomas | Shopify

2023年5月28日

Same as the others: auto rejected. Again. Don't even bother. Seems like an elitist, nit-picky group not unlike the self-aggrandizing bouncer at an exclusive club playing god on who gets past the velvet rope.

VERSACART
アメリカ合衆国
アプリの利用期間:1年以上
Shopifyが返信しました 2023年5月30日

Hello there,

Ashley here from Shopify support, thank you so much for taking the time to review the app and let us know about this experience. I'd love to open the lines of communication between us so we can take a deeper look into what determines your eligibility for being a supplier on Handshake. Please watch for my upcoming email.

Ashley | Marketplaces Support Specialist
Shopify

2023年3月30日

I read all reviews and tried to apply. Yes, they were right. Just a couple of minutes later I got my rejection message. I really wonder what is your "criteria for selling" exactly. I think there is no Handshake platform :))))

Filigranist Jewelry
アメリカ合衆国
アプリの利用期間:3ヶ月
Shopifyが返信しました 2023年4月4日

Hi Filigranist Jewelry,
William here from Shopify support, thank you so much for taking the time to review the app and let us know about this experience. I'd love to open the lines of communication between us so we can take a deeper look into what determines your eligibility for being a supplier on Handshake. Please watch for my upcoming email.
William | Marketplaces Support Specialist
Shopify

2023年3月24日

Auto rejected with zero reasons, which seems to be the norm. I was looking forward to this app! Having a reason for rejection would be a nice feature.

Treat Beauty
アメリカ合衆国
アプリの利用期間:1年以上
Shopifyが返信しました 2023年3月29日

Hi Treat Beauty,
Thanks for taking the time to leave a review on our app. My name is William with the Shopify support team and I'll take a look at your application and message you to discuss the account specific details regarding your request. Please look out for my upcoming email.
William | Marketplaces Support Specialist
Shopify

2023年2月8日

All comments said true. It seem scam to collect your information. Worthless app I ever see. Waste your time to apply.

Grandpa's Goody Getter
アメリカ合衆国
アプリの利用期間:約2ヶ月
Shopifyが返信しました 2023年2月21日

Hi there,

Chris here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication.

Chris | Shopify

2023年2月6日

I have applied with handshake and got rejected within minutes. No explanation just said I was not a match. Would really like to know the reason and what I can do to meet those requirements .

VBRAVE Cosmetics
アメリカ合衆国
アプリの利用期間:4日
Shopifyが返信しました 2023年2月21日

Hi there,

Chris here from Shopify support, thank you for taking the time to install and use the Wholesale channel on your store, submit an application that has taken time to prepare, and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this new application.

Chris | Shopify

2023年2月4日

Well, add me to the list. I applied last year with a swift denial. Before applying I checked the product category and felt it was not saturated. Just one other seller in my state. After much back and forth with the team, it was revealed my product images were higher than the max 2048x2048 pixels. Fast-forward to this year and I inquired about re-applying. I reached out to support before hand regarding another issue and they said, hint hint you might want to add alt-text for all your images before applying. So I spent 2 days triple checking image sizes and adding alt-text. Applied this morning and within 2 minutes got a quick denial. Already sent an email so we'll see what they say. Highly disappointing...will definitely consider other apps going forward.

LuxIllume
アメリカ合衆国
アプリの利用期間:約1年
Shopifyが返信しました 2023年2月7日

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Wholesale channel on your store, submit an application that has taken time to prepare, and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this new application.

Mario | Shopify

2023年2月1日

I have met all the requirements and have been a customer for years and got denied both times I applied and no explanation as to why. They sell lots of apparel on handshake similar so whatever. For all those looking for wholesale, apply to faires wholesale they do a great job and we do a lot of business through them. I love shopify, but very disappointed with their customer service and their wholesale platform.

Ales to Trails
アメリカ合衆国
アプリの利用期間:1年以上
Shopifyが返信しました 2023年2月2日

Hi Ales to Trails,

Thanks for taking the time to leave a review. My name is Ashley with Shopify and I'll take a look at your account to determine if there are next steps we can take here. Please look for my upcoming email so I can discuss the specific details with you privately.

Ashley | Marketplaces Support Specialist
Shopify

2023年1月25日

A Shopify representative recommended I apply for Handshake in a chat where I was asking for help with the limits of draft orders. What a surprise, we were denied. I even went through the list of requirements and we meet all of them by quite a bit. Should have known better after reading all these reviews.

Good thing there are other wholesale apps. So disappointing.

DRYbands
アメリカ合衆国
アプリの利用期間:約21時間
Shopifyが返信しました 2023年1月28日

Hi DRYbands!
Thanks for taking the time to leave a review. My name is William with Shopify and I'll take a look at your account to determine if there are next steps we can take here. Please look for my upcoming email so I can discuss the specific details with you privately.
William | Marketplaces Support Specialist
Shopify

2023年1月6日

I give this app one star because I am not able to see the app and I keep getting denied. I think it would be really helpful to let stores know why they get denied. Getting rejected instantly is not a real "review" process. Tell stores what criteria they didn't meet.

Daphne Lorna
アメリカ合衆国
アプリの利用期間:3ヶ月
Shopifyが返信しました 2023年1月10日

Hi there,

Ashley here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake for Suppliers app. I'm sorry to hear that your shop is not eligible for the app at this time. We definitely want to make sure that you get the support you need, so I'll be sending an email to help you understand why this is the case, and assist where I can.

- Ashley | Shopify