Handshake for Suppliers , 37件のレビュー

総合評価
1
評価レベルごとの件数
  • 評価の0%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の100%は1つ星です
2023年3月24日

Auto rejected with zero reasons, which seems to be the norm. I was looking forward to this app! Having a reason for rejection would be a nice feature.

Treat Beauty
アメリカ合衆国
アプリの使用期間:約2年
Shopifyが返信しました 2023年3月29日

Hi Treat Beauty,
Thanks for taking the time to leave a review on our app. My name is William with the Shopify support team and I'll take a look at your application and message you to discuss the account specific details regarding your request. Please look out for my upcoming email.
William | Marketplaces Support Specialist
Shopify

2022年10月9日

I applied but wasn't approved with no reason given. Tried multiple times. My products fit the criteria.

Scherber
アメリカ合衆国
アプリの使用期間:約2年
Shopifyが返信しました 2022年10月13日

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

編集日:2022年3月1日

They kept sending me the emails to show some low quality backyard joking work. Come on, show me so value to buy, not personal decor stuffs. This is a business and not your habit workshop. With 30+ year experience in fashion business, I can surely believe that the people behind this Handshake has no sense of business, nor fashion. just a group of jokers.

Brangio Italy Handbag Wholesale Company
アメリカ合衆国
アプリの使用期間:2年弱
Shopifyが返信しました 2022年3月3日

Hey there. Sorry to hear about your experience. Thanks for taking the time to share it with us. Handshake is still growing, and we hope to keep adding more categories of products and open to new locations around the world. Feel free to share what you'd like for Handshake to have as a feature and share with our team. -Rio

2022年2月24日

Our business sells at in person trade shows, and other more esteemed wholesale marketplaces such as Abound, Faire, Trada, etc. We are in over a 100 stores/boutiques across the country. Our products are handmade in the USA. We have a history of sales of course. Should I say more? It's frustrating, because we had felt that this marketplace had potential and because we had clearly met all their criteria but the truth of the matter is that we will have to move on because there's much more opportunity other places. Considering the sellers we did see on this marketplace, I would advise all buyers and prospective sellers to steer clear and go other places. Shopify is trying to get into this and they clearly can't. Their team is not qualified to distinguish between good and bad candidates. I will continue to speak out against this marketplace to many others I know in the same business and also on the ads that I see propagate in many different venues.

OrnamentallyYou
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2022年3月3日

Hey, there! I've reached out via your other review. I'm sorry about your experience, I just wanted to share from the previous post as well. Handshake is still growing and we realize we may not have had some of the features you want, or be offered for your specific products currently but we hope to expand and add more features as we're growing.

Please feel free to reach out to our support team if you have any questions or want to share your expeirence.

-Rio

2023年2月1日

I have met all the requirements and have been a customer for years and got denied both times I applied and no explanation as to why. They sell lots of apparel on handshake similar so whatever. For all those looking for wholesale, apply to faires wholesale they do a great job and we do a lot of business through them. I love shopify, but very disappointed with their customer service and their wholesale platform.

Ales to Trails
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2023年2月2日

Hi Ales to Trails,

Thanks for taking the time to leave a review. My name is Ashley with Shopify and I'll take a look at your account to determine if there are next steps we can take here. Please look for my upcoming email so I can discuss the specific details with you privately.

Ashley | Marketplaces Support Specialist
Shopify

2023年2月4日

Well, add me to the list. I applied last year with a swift denial. Before applying I checked the product category and felt it was not saturated. Just one other seller in my state. After much back and forth with the team, it was revealed my product images were higher than the max 2048x2048 pixels. Fast-forward to this year and I inquired about re-applying. I reached out to support before hand regarding another issue and they said, hint hint you might want to add alt-text for all your images before applying. So I spent 2 days triple checking image sizes and adding alt-text. Applied this morning and within 2 minutes got a quick denial. Already sent an email so we'll see what they say. Highly disappointing...will definitely consider other apps going forward.

LuxIllume
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2023年2月7日

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Wholesale channel on your store, submit an application that has taken time to prepare, and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this new application.

Mario | Shopify

2022年5月30日

It's pretty evident by all of the reviews that Handshake, if it wants to be successful, needs to review its seller requirements. For instance, we don't do a lot of turnover on our Shopify store because we're primarily a wholesale company who makes sales on 3rd party platforms to other retailers. For instance, we supply over 1,200 independent mom and pop shops, as well as larger companies, on wholesale platforms like Faire, etc. and we've been on Faire since they started practically. If Shopify/Handshake actually wants to make good on their investment they really need to review that. Most of the retailers we speak to don't consider Handshake as a legitimate sourcing option because of this and the brands currently on there don't really offer the broad spectrum that they could.

Wild Cherry Spoon Co.
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2022年8月2日

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. I'll be sending an email out to open up the lines of communication, gather any further feedack, and help where I can.

Nate | Shopify

2022年3月21日

i've been on handskare from day one, and not a single sale. terrible wholesale page, not worth the time and effort that i've put in

Tutu Joli™
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2022年8月1日

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

編集日:2022年10月4日

Bees and Botanicals, LLC:
I applied to Handshake and was denied with no explanation. I don't know what to fix if I don't know what is wrong. Please advise

Bees and Botanicals
アメリカ合衆国
アプリの使用期間:約1年
Shopifyが返信しました 2022年10月5日

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install the Handshake app on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication to help provide more context as to why the app may not be a good fit for your shop at this time.

Charlotte | Shopify

2022年10月19日

Horrible is right. I got rejected within minutes of applying. My products meet all the terms. Disappointed.

Delilah Home
アメリカ合衆国
アプリの使用期間:約1年
Shopifyが返信しました 2022年10月20日

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Handshake app on your store and leave a review. I'm sorry to hear that your shop was not eligible for using the app at this time. I'm going to follow up with you over email to open up the lines of communication and help you understand why this has happened, and what you can do moving forward.

Charlotte | Shopify