Based in United States
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Handshake is Shopify’s handpicked wholesale marketplace for one-of-a-kind US brands.
Every day, Handshake helps thousands of approved retailers discover and order unique products from professional, quality brands – all carefully curated by Shopify. Handshake is 100% built by Shopify. That means one integrated platform for managing all your products, orders, and buyers. Once your application to sell is approved, you'll own your brand profile on Handshake, and manage everything from Shopify. Product categories include Apparel, Jewelry, Beauty, Food & Drink, Stationary, and more.
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0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
- 100% of ratings are 1 stars
I recently decided to give Handshake another chance and applied to become a vendor on their platform for the third time. However, my experience with Handshake's seller app has been nothing short of frustrating and disappointing. Within minutes of submitting my application, I received another rejection notification. How can they claim to thoroughly review my product line in such a short amount of time? It's absolutely ridiculous and a complete joke!
First and foremost, the efficiency of Handshake's review process is highly questionable. How can they possibly evaluate the quality and potential of my products in just a matter of minutes? It's evident that Handshake prioritizes speed over accuracy, which raises serious doubts about their commitment to supporting small vendors like myself.
Furthermore, the lack of transparency throughout the application process is alarming. Handshake fails to provide any meaningful feedback or explanations for their rejections, leaving vendors in the dark about the reasons behind their decisions. As a vendor, I expect a fair and thorough assessment of my products, which should include constructive criticism and guidance for improvement. Sadly, Handshake falls short in this regard.
The whole point of an application process is to ensure that vendors are selected based on the quality of their products and their suitability for the platform. However, Handshake's hasty and impersonal rejections indicate a lack of genuine consideration for vendors. It's disheartening to see a platform that claims to support small businesses and entrepreneurs treat their potential vendors with such disregard.
In conclusion, my experience with Handshake's seller app has been frustrating and unproductive. Their rushed and insufficient review process, coupled with the lack of transparency and constructive feedback, makes it clear that Handshake is not committed to helping vendors succeed. If you're a small business owner looking for a fair and supportive platform, I highly recommend exploring other options. Handshake simply doesn't live up to its promises and is ultimately a disappointing choice for vendors.
Ashley here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.
Ashley | Shopify
Well, add me to the list. I applied last year with a swift denial. Before applying I checked the product category and felt it was not saturated. Just one other seller in my state. After much back and forth with the team, it was revealed my product images were higher than the max 2048x2048 pixels. Fast-forward to this year and I inquired about re-applying. I reached out to support before hand regarding another issue and they said, hint hint you might want to add alt-text for all your images before applying. So I spent 2 days triple checking image sizes and adding alt-text. Applied this morning and within 2 minutes got a quick denial. Already sent an email so we'll see what they say. Highly disappointing...will definitely consider other apps going forward.
Mario here from Shopify support, thank you for taking the time to install and use the Wholesale channel on your store, submit an application that has taken time to prepare, and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this new application.
Mario | Shopify
Just applied again for like the 5th time. Got a response that I was denied within 2 minutes, not even exaggerating TWO minutes. So apparently I’m being auto denied now. It really makes no sense because I perfectly fit all the criteria. Based on all these reviews it doesn’t look I’m alone though. Not sure what kind of wholesale platform this is ‘supposed’ to be if they deny almost every wholesaler, but I’m starting to question if it’s even legit!
Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer further support and help resolve this.
Vance | Shopify Support
I give this app one star because I am not able to see the app and I keep getting denied. I think it would be really helpful to let stores know why they get denied. Getting rejected instantly is not a real "review" process. Tell stores what criteria they didn't meet.
Ashley here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake for Suppliers app. I'm sorry to hear that your shop is not eligible for the app at this time. We definitely want to make sure that you get the support you need, so I'll be sending an email to help you understand why this is the case, and assist where I can.
- Ashley | Shopify
We recently applied to become vendors on Handshake, an experience that has regrettably been more frustrating than exciting. Handshake outlines a set of prerequisites that sellers must meet to be accepted. We diligently fulfilled each of these conditions, with the belief that we had followed their process meticulously.
Our excitement turned into disappointment two weeks later when our application was rejected on the grounds of not meeting the same requirements that we had painstakingly ensured to fulfill. The process lacked clarity and transparency, leaving us unsure of where we fell short.
We were further perplexed by their fine jewelry offerings, or rather the lack thereof. Our niche in fine jewelry does not seem overrepresented on their platform, so this couldn't have been a contributing factor to our application's rejection.
This opaque and inconsistent admissions process is not an isolated incident, as echoed by numerous other reviews we've come across. Such an experience presents a poor reflection on Handshake, as it raises questions about the transparency and reliability of their application process. This unfortunate encounter serves as a significant deterrent and has negatively impacted our view of Handshake.
Thomas here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.
Thomas | Shopify