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I recently added this app and found it easy to set up. The support staff is also quite helpful and will make certain everything is ready to go. Great experience so far.
The app is easy to set up, the documentation is detailed and thorough, but our experience with support completely blew us away.
Steve was extremely quick to respond to our emails and always had a detailed and relevant answer. He also anticipated our needs and proactively offered suggestions.
Thanks to his help, we were able to easily set up a two-way loop with Klaviyo so that:
1) birthdays collected in Happy Birthday are transferred to Klaviyo and seamlessly attach to our existing flow infrastructure for birthday offers
2) birthday we collected thru our existing channels are synced back to Happy Birthday, so we can make sure we are not asking our return customers for information they already provided.
Between the app's simple and lightweight design and unparalleled customer support experience, we are now reviewing other apps made by the same team and trying to find a use case for them.
You guys are amazing.
Thanks for taking the time to leave such a detailed and glowing review Aleksandar!!! It’s very much appreciated!
I’m really glad that you’ve been able to customise your Birthday Club to suit your needs by utilizing our Klaviyo webhooks feature.
It would be fantastic to have you on board with any of our other Shopify apps… I think you’ll love our Grapevine Surveys app ;)
Thanks again!
Great app! Provides exactly what I was looking for. I'm now on a 18% engagement rate, which gives me very valuable data to better segment my customer base and target marketing campaigns! Great support too!
Great app, it has been well received with customers and the up take of using their birthday discounts has been really good.
Highly recommend
Thanks for the great review Lisa, it's much appreciated! Glad to hear that your Birthday Club is being well received by your customers and that discount codes are being used.
Holly shit,
I've been looking for something like that for ages, there is no way on Shopify to conveniently ask for customers birthdays. these guys made it..... it has around 35% CVR for me.
If you're not at least using the free version you're literally leaving money on the table.
Steve, Sam and the rest of the support team were awesome helping me figuring out everything and are open for new features and suggestions, the integration with MailChimp(soon) and Klaviyo will make you so much money.
Even if you're not sure about it, just use the free version and slowly but steady you'll see the power of this app :)
This app was so easy to install and works great...in 25 days we've had 11 purchases out of 300 sends with a 45% open rate, which is awesome considering we just started using it. Recognizing someone's birthday is as important to loyalty as converting the sale anyway.
Hey Ryan, thanks for the great review! We're glad to hear that the app is converting well for you. Many of our Merchants love the customer loyalty aspect of the Birthday Club, even though it is difficult to measure. Thanks again and keep up the good work!
This is a great app to offer personalized customer service to your store customers. It was easy to set up and use, and I had an idea to personalize the message itself so I emailed the app developer. They got right back to me and implemented my request. Great customer service! Highly recommend!
This product is excellent for capturing our customer's birthdays and is exactly what we were looking for. Samuel has been wonderful to work with and responsive to all our questions and needs. He let us know that new upgrades are in the works for even more features. Can't wait to see what they add to make this already useful app more amazing.
I LOVE LOVE LOVE THIS APP! It's very easy to use and navigate. When I had questions the team was right there to help me in every way. I recommend this app to everyone!
Hey Rhonda, thank you so much for the review! It has been an absolute pleasure to help you set-up your Birthday Campaign and get it connected to MailChimp. Good luck with the re-launch!!!
I just started using this app. So far I am very happy with it. The customer support is VERY helpful and VERY polite! Very much appreciated! I look forward to continuing and growing with them.
Thanks for the great review Stéphanie, it was a pleasure helping you to set up your Birthday Club.