Happy Birthday by Union Works , 181 avis
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The app is easy to set up, the documentation is detailed and thorough, but our experience with support completely blew us away.
Steve was extremely quick to respond to our emails and always had a detailed and relevant answer. He also anticipated our needs and proactively offered suggestions.
Thanks to his help, we were able to easily set up a two-way loop with Klaviyo so that:
1) birthdays collected in Happy Birthday are transferred to Klaviyo and seamlessly attach to our existing flow infrastructure for birthday offers
2) birthday we collected thru our existing channels are synced back to Happy Birthday, so we can make sure we are not asking our return customers for information they already provided.
Between the app's simple and lightweight design and unparalleled customer support experience, we are now reviewing other apps made by the same team and trying to find a use case for them.
You guys are amazing.
Thanks for taking the time to leave such a detailed and glowing review Aleksandar!!! It’s very much appreciated!
I’m really glad that you’ve been able to customise your Birthday Club to suit your needs by utilizing our Klaviyo webhooks feature.
It would be fantastic to have you on board with any of our other Shopify apps… I think you’ll love our Grapevine Surveys app ;)
Thanks again!
Such a cool feature for telling our customers how much we love them.
But there are still some things that are way better then only the idea behind this app.
First of all thank you for such an outstanding support, they realized things from which we never dreamed before. Steve was really motivated to fit the app exactly to our needs and to be honest that really was work!
The functions, the design, the customer satisfaction – we love what the app does to us and our customers, thank you guys, thanks Steve!
Thanks for your great review Matthias! It was a pleasure working with you on this and I know you're as pleased with the outcome as we are. Using Flow to add birthdates from customer metafields into Happy Birthday works really well and hopefully sending the birthday emails from your own domain will help to enhance brand awareness.
Pretty good app and very reactive customer service that will take real action if you encounter an issue
Thanks for great review Duncan. We appreciate your ongoing support and input into the development of new features and functionality. Keep up the great work on building your Birthday Club and we'll continue to ship new features that you can make use of.
The Birthday app is really amazing. We've been using it for about 2 months and it has been working on the Website and on POS as well. Pretty easy and very intuitive, also their team if you have any issues with, will help to solve it and they really made it work!!!
It was a pleasure helping out! Thank you for the kind review Gianfranco. Great to hear that you have found the app intuitive and that the app is working well. We'll be here if you need anything else.
It's so refreshing these days to have timely, human support. Stu went above and beyond to help me analyze the app's data and pivot my strategy based on the numbers. Thanks Stu and Happy Birthday App!
Many thanks for the kind review Amy. The team here were happy to help with your discount code settings. I'm sure your customers will enjoy their generous birthday gift! It was a pleasure working with you and we'll be here if you need us again.
This app is perfect! Does exactly what we need it to do, and that's collect birthdays on the Order Status Page/Thank You Page. We integrate with KLAVIYO and everything works seamlessly. Support is always super helpful on the few occasions we've had to reach out with questions. All around a great app!
Thanks for the great review Deagan, we're really pleased that you like the app.
Keep up the good work on your Birthday Club!
The app works well and is clearly laid out. You have to familiarize yourself briefly at first, but then you can start right away.
The support is fast and helpful - they translated the app and its displayed content into German in a very short time without any problems.
Thanks for the kind review Peter. It was a pleasure helping. Great to hear you're finding the app intuitive and helpful.
This app is amazing! We've used it for ages on our old shop and had no problems moving all our data over to our newly designed store front. We've even got Omnisend integrated, so we can send out a combined email and SMS blast easily. Our top tip? Happy birthday emails convert like crazy, so make sure you include them in your flow!
Hi James, thanks for the super review. Great to hear that you are making the most of the Happy Birthday integrations. It was a pleasure helping out.
Great app and easy to use. For me, one of the most important things is that this app can generate custom discount codes. Apart from this, the support is also outstanding. I had a few specific questions for my shop, and Stu answered them quickly and accurately. I'm very happy with it and I recommend it if you need a good birthday solution. Greets Olaf
Hi Olaf, thank you for your kind review. It was a pleasure helping you get all aspects of your Birthday Email solution looking just right for your customers. Great to hear that you find the app easy to use and appreciated our swift support. Please do let us know if you need anything else, we're always happy to help!
A great app to reward customers on their birthdays! The support service is brillaint too, very attentive and quick to respond. Would highly recommend
Thank you for the kind review Johnny. It was a pleasure helping out. I'm sure your customers enjoy their generous birthday reward.