리뷰 (30)

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2022년 6월 20일

Wonderful returns app, especially considering the new pricing model for merchants accepting PayPal! Meets most of our needs. Features I would love to see in the future include:
- Support for the Cainiao within Order Tracking, as this is the primary global courier for dropshipping.
- The ability to approve or deny return requests based on customers' return reason (i.e. approve "arrived damaged," ...

Sage & Sill
미국
앱 사용 기간 8개월
2023년 2월 27일

The system is goo dbut half of the time the app was down. customers complained about not being able to access returns page.

TURTLE BAY APPAREL
미국
앱 사용 기간 7개월
답글 Happy Returns개 2023년 2월 28일

Hi there! As a Shopify Plus Certified App Partner, we are committed to Shopify uptime requirements and have a guaranteed 99.9% uptime policy. Please don't hesitate to reach ...

2023년 8월 16일

As many others have said, for a free app to Paypal users, HR is a nice way to integrate automated returns for customers but it does have its limitations. Better options for managing defective items and ability to make changes to orders within the dashboard all need to be improved. Also I've had some difficulties with getting help from the customer support team, often having to email multiple ...

Kuwalla Tee
캐나다
앱 사용 기간 2개월
2023년 1월 10일

Terrible at getting you onboarded, did all the zoom calls and sold me the dream and now dont reply to emails, installed the app and been waiting 2 weeks to start using it..

Kecks
영국
앱 사용 기간 21일
2022년 8월 20일

Although the free service for pay pal stores is great, they recently instituted a $250.00 monthly minimum to utilize their return bar service which is what makes their process better than any of the others. They charge you per item when the customer drops off an item at one of the return bars which is fine but if you are not getting enough returns to get up to the $250.00 a month they bill you ...

Cashmerellama.com
미국
앱 사용 기간 대략 1개월
답글 Happy Returns개 2022년 12월 20일

We appreciate your feedback! Our pricing model for Return Bars ensures we are shipping our returns in the most sustainable way possible. To do that, there needs to be a ...

2023년 10월 17일

Horrible! Turns out using the drop off locations, isn't really free, despite us using Paypal as a payment method for our customers on our website. Support did not even bother to respond since 4 days now. What a joke.

PineTales®
미국
앱 사용 기간 4일
2022년 12월 18일

Very professional staff but unfortunately the app is so limited in features that we couldn't go ahead with this. The Paypal offer is appealing but not enough to lose key returns control we need.

Mountain Dog
영국
앱 사용 기간 3일
답글 Happy Returns개 2022년 12월 21일

Hi there! Thanks for leaving a review. We'd love to reconnect on the features you're looking for. We sent you an email to follow up and you can also reach our team at ...

2020년 11월 18일

We truly enjoy working with the Happy Returns team. The returns portal is simple and intuitive for our customers to use and the backend system is just as easy for the team. The new added customization features have been a big win. They make it easy by returning items in bulk and their support team responds quickly whenever we need them.

Ministry of Supply
미국
앱 사용 기간 6분
2021년 1월 19일

We used this app to quickly switch from a custom Returns app that was high cost, high maintenance. We immediately saw an increase in usability and customer satisfaction, and a decrease in customer support tickets regarding returns. Integration was as easy as it could be. the time to get up and running was stunning. The only thing that keeps this from being a five start review is the limitations ...

Mack Weldon
미국
앱 사용 기간 7분
2023년 11월 19일

Running With Wolves
미국
앱 사용 기간 7개월