評價 (30)

整體評分
3
各級評分數量
  • 40% 的評分為 5 顆星
  • 13% 的評分為 4 顆星
  • 13% 的評分為 3 顆星
  • 7% 的評分為 2 顆星
  • 27% 的評分為 1 顆星
2023年9月28日

This app was initially a 4 star for me, losing one star because processing a return does not automatically restock inventory, requiring an additional step outside of the Happy Returns portal. The drop to 2 stars is because they do not make it abundantly clear that when using the Happy Returns Fedex account to generate return labels, you are NOT allowed to file a claim with Fedex for a lost package. Even in the event where Fedex is clearly in possession of the return package, and loses it along the way, you have absolutely no recourse due to Happy Return's contract with Fedex.

KK Bloom Boutique
美國
使用應用程式 1年多
2023年2月27日

The system is goo dbut half of the time the app was down. customers complained about not being able to access returns page.

TURTLE BAY APPAREL
美國
使用應用程式 7個月
Happy Returns 已回覆 2023年2月28日

Hi there! As a Shopify Plus Certified App Partner, we are committed to Shopify uptime requirements and have a guaranteed 99.9% uptime policy. Please don't hesitate to reach out to our service team, we're happy to help you troubleshoot any issues. You can reach us at: retailer-support@happyreturns.com; we're available from 7 am to 7 pm PT every day of the week.