Overall rating
Counts per rating level
  • 62% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 14% of ratings are 1 stars
February 27, 2023

The system is goo dbut half of the time the app was down. customers complained about not being able to access returns page.

United States
Time spent using app: 7 months
Happy Returns replied February 28, 2023

Hi there! As a Shopify Plus Certified App Partner, we are committed to Shopify uptime requirements and have a guaranteed 99.9% uptime policy. Please don't hesitate to reach out to our service team, we're happy to help you troubleshoot any issues. You can reach us at: retailer-support@happyreturns.com; we're available from 7 am to 7 pm PT every day of the week.