Happy Returns a PayPal company

Happy Returns a PayPal company

Free plan available. Additional charges may apply.
Rating (3)
Reviews
Developer
12 reviews
1 review
Overall rating
3
Counts per rating level
  • 58% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
1 review
August 20, 2022

Although the free service for pay pal stores is great, they recently instituted a $250.00 monthly minimum to utilize their return bar service which is what makes their process better than any of the others. They charge you per item when the customer drops off an item at one of the return bars which is fine but if you are not getting enough returns to get up to the $250.00 a month they bill you for the difference. Not great for all of us shopify new stores.

Cashmerellama.com
United States
Time spent using app: About 1 month
Happy Returns replied December 20, 2022

We appreciate your feedback! Our pricing model for Return Bars ensures we are shipping our returns in the most sustainable way possible. To do that, there needs to be a certain volume of returns to be aggregated into a single shipment, otherwise, it is better for both the merchant and the environment to use mail as a return method. For merchants under that threshold, we can still offer a seamless and free return portal, allowing shoppers to print labels and ship their returns through the mail, using our low carrier rates or yours.