Help Scout
- Prezzi
-
Piano gratuito disponibile. Prova gratuita disponibile.
- Valutazione
- 4,6 (18)
- Sviluppatore
- Help Scout
Galleria immagini in evidenza
Deliver the personal touch at scale
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create a free account to get up and running in minutes!
- Collaborate on email, live chat, and social requests in one organized Inbox
- Help more customers in less time with AI tools included at no extra cost
- Answer FAQs instantly with powerful self-service options
- Edit, duplicate, cancel, and refund orders directly in Help Scout
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- HubSpot
- Mailchimp
- Campaign Monitor
- Zapier
- Klaviyo
- Slack
Categorie
Automazione dei flussi di lavoro
- Risposta automatica
- Modelli di risposta
- Risposte basate sull'IA
- Riepiloghi basati sull’IA
- Biglietti
- Casella di posta unificata
- Assegnazione automatica
- Trigger basati su regole
- Aggiunta di tag
- Rilevamento dello spam
- Monitoraggio degli ordini
- Notifiche personalizzate
- Sondaggi di feedback
- Multistore
- Analisi
- Report
Prezzi
Puoi ricevere addebiti esterni da Help Scout separatamente rispetto alla fattura Shopify. Maggiori informazioni
Free
Gratis
- Up to 100 contacts and 5 users per month
- 1 Inbox
- 1 Docs site
- 10 Saved replies
- 10 Tags
- 1 Embeddable support hub
- Basic reporting
Standard
$30 /mese
o a $25/anno con un risparmio del 93%
- Per user pricing
- Multiple Inboxes and Docs sites
- Multiple knowledge bases
- Basic workflows
- Unlimited tags and saved replies
- Basic AI Inbox assistant
Prova gratuita di 15 giorni
Plus
$54 /mese
o a $45/anno con un risparmio del 93%
- Per user pricing
- All Standard features and...
- Advanced workflows
- Advanced AI Inbox assistant
- Round robin routing
- Salesforce, Jira, and HubSpot
- Internal teams
- Group conversations by company
Prova gratuita di 15 giorni
Pro
$90 /mese
o a $75/anno con un risparmio del 93%
- Everything in Plus and...
- Unlimited workflows
- Multiple routing types
- SSO/SAML
- HIPAA compliance
- Up to 50 light users
- Dedicated onboarding specialist
- Strategic account manager
Prova gratuita di 15 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (18)
The new Shopify integration has been a game-changer for us! We now have in-app views of customer orders, which includes a list of products, fulfillment info, and tracking links. It eliminates the need to head to Shopify, & saves us a lot of time!
Help Scout has been a really great service and the team has been extremely response to feedback! My only current feedback is with our new authorization features with Shopify. Having the Shopify order accessible directly through Help Scout is great except we aren't able to leave comments/notes in the Shopify order via that side bar. It would be extremely beneficial to have the ability to quickly leave comments/notes on the order as that is how our customer service team maintains a communication history for each customer/order!
Friendly user
Assistenza
Assistenza app fornita da Help Scout.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
31 marzo 2014
In primo piano
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