Help Scout
- 요금제
-
무료 플랜 사용 가능. 무료 체험 이용 가능.
- 평점
- 4.6 (18)
- 개발자
- Help Scout
추천 이미지 갤러리
Deliver the personal touch at scale
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create an account to get up and running in minutes!
- Collaborate on email, live chat, and social requests in one organized Inbox
- Help more customers in less time with AI tools
- Answer FAQs instantly with powerful self-service options
- Edit, duplicate, cancel, and refund orders directly in Help Scout
언어
영어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
- Campaign Monitor
- HubSpot
- Klaviyo
- Mailchimp
- Slack
- Zapier
요금제
비즈니스에 가장 적합한 요금제를 선택하세요.
외부 요금은 Shopify 인보이스와 별도로 Help Scout 명의로 청구될 수 있습니다. 자세히 알아보기
Free
무료
기능
- 1 shared email Inbox
- 1 public knowledge base
- Limited saved replies
- No AI tools included
Standard
$30 /월
또는 연 $25 및 93% 할인
기능
- Multiple Inboxes
- Live chat, Instagram, & Messenger
- Multiple knowledge bases
- One basic SLA policy
- Basic workflows
- Unlimited tags and saved replies
- AI Inbox assistant
15일 무료 체험
Plus
$54 /월
또는 연 $45 및 93% 할인
기능
- WhatsApp messaging
- Advanced workflows
- Two advanced SLA policies
- Unlimited AI Drafts
- Round robin routing
- Salesforce, Jira, and HubSpot
- Internal teams
- Group conversations by company
15일 무료 체험
Pro
$90 /월
또는 연 $75 및 93% 할인
기능
- Unlimited workflows
- Unlimited SLA policies
- Multiple routing types
- SSO/SAML
- HIPAA compliance
- Up to 50 light users
- Dedicated onboarding specialist
- Strategic account manager
15일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 (18)
The new Shopify integration has been a game-changer for us! We now have in-app views of customer orders, which includes a list of products, fulfillment info, and tracking links. It eliminates the need to head to Shopify, & saves us a lot of time!
Help Scout has been a really great service and the team has been extremely response to feedback! My only current feedback is with our new authorization features with Shopify. Having the Shopify order accessible directly through Help Scout is great except we aren't able to leave comments/notes in the Shopify order via that side bar. It would be extremely beneficial to have the ability to quickly leave comments/notes on the order as that is how our customer service team maintains a communication history for each customer/order!
Friendly user
지원
앱 지원은 Help Scout에서 제공합니다.
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