Help Scout
- 요금제
-
월 $25부터. 무료 체험 이용 가능.
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
- 평점
- 4.5 (23)
- 개발자
- Help Scout
추천 이미지 갤러리
Happy customers, growing business.
Delight and retain your customers with Help Scout—the all-in-one customer support platform for growing companies. Simple-yet-powerful features allow you to handle incoming requests, give answers in an instant, and send messages beyond the inbox. You can learn the platform in less than an hour and become a power user in less than a day. You’ll be providing fast, personalized service in no time!
- Work as a team on your email, live chat, and social conversations, in one inbox
- Provide instant answers to FAQs with self-service options
- Leverage AI to help your team respond faster
- View detailed customer and order information alongside every conversation
- Edit, duplicate, cancel and refund orders directly in Help Scout
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
언어
영어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
HubSpot, Mailchimp, Campaign Monitor, Zapier, Klaviyo, Slack범주
채널
워크플로 자동화
요금제
외부 요금은 Shopify 인보이스와 별도로 Help Scout 명의로 청구될 수 있습니다. 자세히 알아보기
Standard
$25 /월
또는 연 $240 및 20% 할인
- 2 inboxes
- 1 Docs site
- In-app messaging
- Beacon help widget
- Custom reports
- API and 100+ integrations
15일 무료 체험
Plus
$50 /월
또는 연 $480 및 20% 할인
- 5 inboxes
- 2 Docs sites w/ restricted access
- 25 light users
- Advanced permissions and tracking
- Teams
- AI assist
- AI summarize
15일 무료 체험
Pro
$780 /연
- 25 inboxes
- 10 Docs sites w/ restricted access
- 50 light users
- Enterprise security
- HIPPA compliance
- Dedicated Account Manager
15일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 (23)
Help Scout has been a really great service and the team has been extremely response to feedback! My only current feedback is with our new authorization features with Shopify. Having the Shopify order accessible directly through Help Scout is great except we aren't able to leave comments/notes in the Shopify order via that side bar. It would be extremely beneficial to have the ability to quickly leave comments/notes on the order as that is how our customer service team maintains a communication history for each customer/order!
Smooth integration that doesn't get in the way. That means 5 stars.
We love HelpScout and now our client's order history is on the same page as their support page! Without our client needing to inform us of the order number, for example, Helpscout immediately informs us of the order with the ability to reimburse clients WITHOUT moving to a different tab or page.
Love the ease of the new integration features! Would love to see the phrase "Cancel Order" instead of just "Cancel" on the right hand side bar. It get's me every time that I'm canceling out of what I'm doing, not finalizing the order cancellation.
The new Shopify integration has been a game-changer for us! We now have in-app views of customer orders, which includes a list of products, fulfillment info, and tracking links. It eliminates the need to head to Shopify, & saves us a lot of time!
Been using Helpscout for almost a decade and it's been awesome. I love its simplicity and how it keeps the communication to our customers just as normal email (no weird ticket numbers and extra stuff tacked on in the header). Also super nice to have Shopify orders directly linked and embedded in the Helpscout conversations. Highly recommend!
지원
Help Scout에서 Help Scout에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.
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