Help Scout
- Priser
-
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
- Vurdering
- 4,6 (18)
- Utvikler
- Help Scout
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Deliver the personal touch at scale
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create an account to get up and running in minutes!
- Collaborate on email, live chat, and social requests in one organized Inbox
- Help more customers in less time with AI tools
- Answer FAQs instantly with powerful self-service options
- Edit, duplicate, cancel, and refund orders directly in Help Scout
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Campaign Monitor
- HubSpot
- Klaviyo
- Mailchimp
- Slack
- Zapier
Kategorier
Arbeidsflytautomatisering
- Svar automatisk
- Svarmaler
- Svar fra kunstig intelligens
- Sammendrag fra kunstig intelligens
- Billettutstedelse
- Enhetlig innboks
- Tilordne automatisk
- Regelbaserte utløsere
- Tagging
- Oppdagelse av søppelpost
- Sporing av bestilling
- Kundevarsler
- Spørreundersøkelser for tilbakemeldinger
- Multibutikk
- Analyse
- Rapporter
Priser
Velg abonnementet som passer best for bedriften din.
Eksterne kostnader kan faktureres av Help Scout separat fra Shopify-fakturaen. Finn ut mer
Free
Gratis
Funksjoner
- 1 shared email Inbox
- 1 public knowledge base
- Limited saved replies
- No AI tools included
Standard
$30 / måned
eller $25/år og spar 93 %
Funksjoner
- Multiple Inboxes
- Live chat, Instagram, & Messenger
- Multiple knowledge bases
- One basic SLA policy
- Basic workflows
- Unlimited tags and saved replies
- AI Inbox assistant
15-dagers gratis prøveperiode
Plus
$54 / måned
eller $45/år og spar 93 %
Funksjoner
- WhatsApp messaging
- Advanced workflows
- Two advanced SLA policies
- Unlimited AI Drafts
- Round robin routing
- Salesforce, Jira, and HubSpot
- Internal teams
- Group conversations by company
15-dagers gratis prøveperiode
Pro
$90 / måned
eller $75/år og spar 93 %
Funksjoner
- Unlimited workflows
- Unlimited SLA policies
- Multiple routing types
- SSO/SAML
- HIPAA compliance
- Up to 50 light users
- Dedicated onboarding specialist
- Strategic account manager
15-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (18)
The new Shopify integration has been a game-changer for us! We now have in-app views of customer orders, which includes a list of products, fulfillment info, and tracking links. It eliminates the need to head to Shopify, & saves us a lot of time!
Help Scout has been a really great service and the team has been extremely response to feedback! My only current feedback is with our new authorization features with Shopify. Having the Shopify order accessible directly through Help Scout is great except we aren't able to leave comments/notes in the Shopify order via that side bar. It would be extremely beneficial to have the ability to quickly leave comments/notes on the order as that is how our customer service team maintains a communication history for each customer/order!
Love the ease of the new integration features! Would love to see the phrase "Cancel Order" instead of just "Cancel" on the right hand side bar. It get's me every time that I'm canceling out of what I'm doing, not finalizing the order cancellation.
Brukerstøtte
App-støtte leveres av Help Scout.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Utvikler
Lansert
31. mars 2014
Utvalgt hos
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