Help Scout
- Priser
-
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
- Vurdering
- 4,6 (18)
- Utvikler
- Help Scout
Galleri med fremhevede bilder
Deliver the personal touch at scale
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create a free account to get up and running in minutes!
- Collaborate on email, live chat, and social requests in one organized Inbox
- Help more customers in less time with AI tools included at no extra cost
- Answer FAQs instantly with powerful self-service options
- Edit, duplicate, cancel, and refund orders directly in Help Scout
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- HubSpot
- Mailchimp
- Campaign Monitor
- Zapier
- Klaviyo
- Slack
Kategorier
Arbeidsflytautomatisering
- Svar automatisk
- Svarmaler
- Svar fra kunstig intelligens
- Sammendrag fra kunstig intelligens
- Billettutstedelse
- Enhetlig innboks
- Tilordne automatisk
- Regelbaserte utløsere
- Tagging
- Oppdagelse av søppelpost
- Sporing av bestilling
- Kundevarsler
- Spørreundersøkelser for tilbakemeldinger
- Multibutikk
- Analyse
- Rapporter
Priser
Eksterne kostnader kan faktureres av Help Scout separat fra Shopify-fakturaen. Finn ut mer
Free
Gratis
- Up to 100 contacts and 5 users per month
- 1 Inbox
- 1 Docs site
- 10 Saved replies
- 10 Tags
- 1 Embeddable support hub
- Basic reporting
Standard
$30 / måned
eller $25/år og spar 93 %
- Per user pricing
- Multiple Inboxes and Docs sites
- Multiple knowledge bases
- Basic workflows
- Unlimited tags and saved replies
- Basic AI Inbox assistant
15-dagers gratis prøveperiode
Plus
$54 / måned
eller $45/år og spar 93 %
- Per user pricing
- All Standard features and...
- Advanced workflows
- Advanced AI Inbox assistant
- Round robin routing
- Salesforce, Jira, and HubSpot
- Internal teams
- Group conversations by company
15-dagers gratis prøveperiode
Pro
$90 / måned
eller $75/år og spar 93 %
- Everything in Plus and...
- Unlimited workflows
- Multiple routing types
- SSO/SAML
- HIPAA compliance
- Up to 50 light users
- Dedicated onboarding specialist
- Strategic account manager
15-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (18)
The new Shopify integration has been a game-changer for us! We now have in-app views of customer orders, which includes a list of products, fulfillment info, and tracking links. It eliminates the need to head to Shopify, & saves us a lot of time!
Help Scout has been a really great service and the team has been extremely response to feedback! My only current feedback is with our new authorization features with Shopify. Having the Shopify order accessible directly through Help Scout is great except we aren't able to leave comments/notes in the Shopify order via that side bar. It would be extremely beneficial to have the ability to quickly leave comments/notes on the order as that is how our customer service team maintains a communication history for each customer/order!
Friendly user
Brukerstøtte
Appstøtte levert av Help Scout.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Utvikler
Lansert
31. mars 2014
Utvalgt hos
Flere apper som denne
