Help Scout
- Fiyatlandırma
-
Ücretsiz plan mevcut. Ücretsiz deneme kullanılabilir.
- Puan
- 4,6 (18)
- Geliştirici
- Help Scout
Öne çıkan görsel galerisi
Deliver the personal touch at scale
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create an account to get up and running in minutes!
- Collaborate on email, live chat, and social requests in one organized Inbox
- Help more customers in less time with AI tools
- Answer FAQs instantly with powerful self-service options
- Edit, duplicate, cancel, and refund orders directly in Help Scout
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
- Campaign Monitor
- HubSpot
- Klaviyo
- Mailchimp
- Slack
- Zapier
Kategoriler
Fiyatlandırma
Harici ücretler Help Scout tarafından Shopify faturanızdan ayrı olarak faturalandırılabilir. Daha fazla bilgi
Free
Ücretsiz
Özellikler
- 1 shared email Inbox
- 1 public knowledge base
- Limited saved replies
- No AI tools included
Standard
$30 /ay
veya yılda $25 ödeyin ve %93 tasarruf edin
Özellikler
- Multiple Inboxes
- Live chat, Instagram, & Messenger
- Multiple knowledge bases
- One basic SLA policy
- Basic workflows
- Unlimited tags and saved replies
- AI Inbox assistant
15 günlük ücretsiz deneme
Plus
$54 /ay
veya yılda $45 ödeyin ve %93 tasarruf edin
Özellikler
- WhatsApp messaging
- Advanced workflows
- Two advanced SLA policies
- Unlimited AI Drafts
- Round robin routing
- Salesforce, Jira, and HubSpot
- Internal teams
- Group conversations by company
15 günlük ücretsiz deneme
Pro
$90 /ay
veya yılda $75 ödeyin ve %93 tasarruf edin
Özellikler
- Unlimited workflows
- Unlimited SLA policies
- Multiple routing types
- SSO/SAML
- HIPAA compliance
- Up to 50 light users
- Dedicated onboarding specialist
- Strategic account manager
15 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (18)
The new Shopify integration has been a game-changer for us! We now have in-app views of customer orders, which includes a list of products, fulfillment info, and tracking links. It eliminates the need to head to Shopify, & saves us a lot of time!
Help Scout has been a really great service and the team has been extremely response to feedback! My only current feedback is with our new authorization features with Shopify. Having the Shopify order accessible directly through Help Scout is great except we aren't able to leave comments/notes in the Shopify order via that side bar. It would be extremely beneficial to have the ability to quickly leave comments/notes on the order as that is how our customer service team maintains a communication history for each customer/order!
Friendly user
Destek
Uygulama desteği Help Scout tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
Yayınlanma
31 Mart 2014
Öne çıktığı yer:
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