![Help Scout](https://cdn.shopify.com/app-store/listing_images/be87c3d43b29ed7928de31b3ce0dca52/icon/CITbocnK4oEDEAE=.png)
Help Scout
- 定价
-
提供免费套餐。 提供免费试用。
- 评分
- 4.5 (23)
- 开发人员
- Help Scout
配图图库
![每一次客户对话,一个统一的平台](https://cdn.shopify.com/app-store/listing_images/be87c3d43b29ed7928de31b3ce0dca52/promotional_image/CL-JgY3AzoMDEAE=.png?height=720&width=1280)
客户满意,业务增长。
通过 Help Scout 让您的客户满意并留住他们——这是为成长型公司提供的一体化客户支持平台。简单而强大的功能使您能够处理来电请求,瞬间给出答案,并发送超出收件箱的消息。您可以在不到一小时内学习该平台,并在不到一天内成为高级用户。您将很快提供快速、个性化的服务!
- 在一个收件箱中,团队协作处理电子邮件、实时聊天和社交对话
- 通过自助服务选项为常见问题提供即时答案
- 利用 AI 帮助您的团队更快地响应
- 在每次对话中查看详细的客户和订单信息
- 直接在 Help Scout 中编辑、复制、取消和退款订单
包含自动翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品:
- HubSpot
- Mailchimp
- Campaign Monitor
- Zapier
- Klaviyo
- Slack
定价
外部费用可能由 Help Scout 收取,不会计入您的 Shopify 发票。 详细了解
Free
免费
- 无限用户
- 每月最多 50 个联系人
- 无限 AI 访问
- 收件箱:所有渠道
- 1 个文档站点
- 帮助小部件
- 应用内消息
- 每年预付费
Standard
$50 /月
- 每月 100 个联系人
- 2 个收件箱
- 1 个文档站点
- 应用内消息
- Beacon 帮助小部件
- CSAT 评分
- API 和 100 多个集成
- 每年预付费
15 天免费试用
Plus
$75 /月
- 每月 100 个联系人
- 5 个收件箱
- 3 个文档站点,受限访问
- 带跟踪的高级权限
- 团队
- 自定义视图
- 每年预付费
15 天免费试用
Love the ease of the new integration features! Would love to see the phrase "Cancel Order" instead of just "Cancel" on the right hand side bar. It get's me every time that I'm canceling out of what I'm doing, not finalizing the order cancellation.
Smooth integration that doesn't get in the way. That means 5 stars.
We love HelpScout and now our client's order history is on the same page as their support page! Without our client needing to inform us of the order number, for example, Helpscout immediately informs us of the order with the ability to reimburse clients WITHOUT moving to a different tab or page.
Been using Helpscout for almost a decade and it's been awesome. I love its simplicity and how it keeps the communication to our customers just as normal email (no weird ticket numbers and extra stuff tacked on in the header). Also super nice to have Shopify orders directly linked and embedded in the Helpscout conversations. Highly recommend!
Not compatible with Shopify checkout extensibility
Helpscout is a great platform, but their integration with Shopify has a ways to go.
The functionality missing specifically with Shopify is
1) showing customer and order TAGS in the side bar integration area
2) the ability to link to products you sell in your responses.
Both of these are pretty simple and table stakes with other platforms, Re Amaze/Gorgias.
Other functionality we know they are ...
支持
应用支持由 Help Scout 提供。
专题展示
更多此类应用
![](https://cdn.shopify.com/app-store/listing_images/c9308d01d0e596807cd697bab16009a1/icon/COXAs-O_ioQDEAE=.png)
![](https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/icon/CNOe1Y-4vocDEAE=.png)
![](https://cdn.shopify.com/app-store/listing_images/673d790b75b35b386731af3858a46f6c/icon/CL6_nMaGrocDEAE=.png)