Help Scout

Help Scout

定價
提供免費方案。 提供免費試用。
評分
4.5 (23)
開發者
Help Scout

Happy customers, growing business.

Delight and retain your customers with Help Scout—the all-in-one customer support platform for growing companies. Simple-yet-powerful features allow you to handle incoming requests, give answers in an instant, and send messages beyond the inbox. You can learn the platform in less than an hour and become a power user in less than a day. You’ll be providing fast, personalized service in no time!

Delight and retain your customers with Help Scout—the all-in-one customer support platform for ... 更多
  • Work as a team on your email, live chat, and social conversations, in one inbox
  • Provide instant answers to FAQs with self-service options
  • Leverage AI to help your team respond faster
  • View detailed customer and order information alongside every conversation
  • Edit, duplicate, cancel and refund orders directly in Help Scout

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • HubSpot
  • Mailchimp
  • Campaign Monitor
  • Zapier
  • Klaviyo
  • Slack

定價

Help Scout 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

Free

免費

  • Unlimited users
  • Up to 50 contacts/mo
  • Unlimited AI access
  • Inbox: all channels
  • 1 Docs site
  • Help widget
  • In-app messages
  • Paid upfront annually

Standard

$50 /月

  • For 100 contacts/mo
  • 2 inboxes
  • 1 Docs site
  • In-app messaging
  • Beacon help widget
  • CSAT ratings
  • API and 100+ integrations
  • Paid upfront annually

15 天免費試用

Plus

$75 /月

  • For 100 contacts/mo
  • 5 inboxes
  • 3 Docs sites, restricted access
  • Advanced permissions w/ tracking
  • Teams
  • Custom views
  • Paid upfront annually

15 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (23)

整體評分
4.5
各級評分數量
  • 87% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 9% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年2月17日

Love the ease of the new integration features! Would love to see the phrase "Cancel Order" instead of just "Cancel" on the right hand side bar. It get's me every time that I'm canceling out of what I'm doing, not finalizing the order cancellation.

We Are Amma
美國
使用應用程式 大約3年
2024年3月5日

Smooth integration that doesn't get in the way. That means 5 stars.

We love HelpScout and now our client's order history is on the same page as their support page! Without our client needing to inform us of the order number, for example, Helpscout immediately informs us of the order with the ability to reimburse clients WITHOUT moving to a different tab or page.

Família de Trigo
巴西
使用應用程式 2年多
2024年2月29日

Been using Helpscout for almost a decade and it's been awesome. I love its simplicity and how it keeps the communication to our customers just as normal email (no weird ticket numbers and extra stuff tacked on in the header). Also super nice to have Shopify orders directly linked and embedded in the Helpscout conversations. Highly recommend!

Ugmonk
美國
使用應用程式 6個月
2024年3月15日

Not compatible with Shopify checkout extensibility

RevitaLash Cosmetics
美國
使用應用程式 3年多
2024年3月7日

Helpscout is a great platform, but their integration with Shopify has a ways to go.

The functionality missing specifically with Shopify is

1) showing customer and order TAGS in the side bar integration area

2) the ability to link to products you sell in your responses.

Both of these are pretty simple and table stakes with other platforms, Re Amaze/Gorgias.

Other functionality we know they are ...

Beauty Heroes®
美國
使用應用程式 2年多

支援服務

應用程式支援由 Help Scout 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

Help Scout

131 Tremont Street, 3rd Floor, Boston, MA, 02111, US

發布日期

2014年3月31日

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