Help Scout

Help Scout

定價
提供免費方案。 提供免費試用。
評分
4.6 (18)
開發者
Help Scout

Deliver the personal touch at scale

Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create a free account to get up and running in minutes!

Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create a free account to get up and running in minutes! 更多
  • Collaborate on email, live chat, and social requests in one organized Inbox
  • Help more customers in less time with AI tools included at no extra cost
  • Answer FAQs instantly with powerful self-service options
  • Edit, duplicate, cancel, and refund orders directly in Help Scout

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • HubSpot
  • Mailchimp
  • Campaign Monitor
  • Zapier
  • Klaviyo
  • Slack

定價

Help Scout 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

Free

免費

  • Up to 100 contacts and 5 users per month
  • 1 Inbox
  • 1 Docs site
  • 10 Saved replies
  • 10 Tags
  • 1 Embeddable support hub
  • Basic reporting

Standard

$30 /月

或每年 $25,可省 93% 的費用

  • Per user pricing
  • Multiple Inboxes and Docs sites
  • Multiple knowledge bases
  • Basic workflows
  • Unlimited tags and saved replies
  • Basic AI Inbox assistant

15 天免費試用

Plus

$54 /月

或每年 $45,可省 93% 的費用

  • Per user pricing
  • All Standard features and...
  • Advanced workflows
  • Advanced AI Inbox assistant
  • Round robin routing
  • Salesforce, Jira, and HubSpot
  • Internal teams
  • Group conversations by company

15 天免費試用

Pro

$90 /月

或每年 $75,可省 93% 的費用

  • Everything in Plus and...
  • Unlimited workflows
  • Multiple routing types
  • SSO/SAML
  • HIPAA compliance
  • Up to 50 light users
  • Dedicated onboarding specialist
  • Strategic account manager

15 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (18)

整體評分
4.6
各級評分數量
  • 83% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 6% 的評分為 3 顆星
  • 11% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年1月25日

The new Shopify integration has been a game-changer for us! We now have in-app views of customer orders, which includes a list of products, fulfillment info, and tracking links. It eliminates the need to head to Shopify, & saves us a lot of time!

Kitty Poo Club
美國
使用應用程式 接近6年
2024年2月8日

Help Scout has been a really great service and the team has been extremely response to feedback! My only current feedback is with our new authorization features with Shopify. Having the Shopify order accessible directly through Help Scout is great except we aren't able to leave comments/notes in the Shopify order via that side bar. It would be extremely beneficial to have the ability to quickly leave comments/notes on the order as that is how our customer service team maintains a communication history for each customer/order!

J skis
美國
使用應用程式 5年多
2024年3月6日

Friendly user

Del Mar Laboratories
美國
使用應用程式 4年多

支援服務

應用程式支援由 Help Scout 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

Help Scout

131 Tremont Street, 3rd Floor, Boston, MA, 02111, US

發布日期

2014年3月31日

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