by Vertex LV

55 000 FAQ - HelpCenter - Customer support pages built!

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

101 - 110 of 1062 reviews


Good design of the FAQ and the app is easy to use. Simple and sufficient results. Exactly what I needed. I strongly recommend the app

Cottage LunaSea

I am new to Shopify and setting up websites. This app is so easy and offers a template that is able to be edited to conform to your business.


This app is unstable and the support are weak. This app is unstable and the support are weak. This app is unstable and the support are weak.

Developer reply

March 25, 2020

Hello Oh&Ah,

We checked your situation with developers promptly. Help Center app does not in any way affect the way a client's store works. Our app installs and is reachable by a single page in the entire store. The only thing it can affect is that single FAQ page. If this page experiences problems - then it's either our fault or the shop's theme is interfering with our functionality - which we can fix. But if the problems arise anywhere outside of the FAQ page - we technically have no influence over it.
Since Help Center app was uninstalled from your store 2 days ago, maybe there were some other changes in your shop's theme during those days, that had an impact?

kind regards -
Help Center team

Drawsty | 100% Personalized Portaits

Excellent customer service. Simple app that works perfectly. I use it in all my online stores for the FAQ page.

Sunne Tropical Apparel

easy to install, publish and add to shopify store, and offer FREE VERSION allowing my business to grow.


Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST


very easy to use, everything is preconfigured, it was very helpful, keep it up, more applications like this please


yes, this is what you want, a very good app help you Start your business, i like 5 star!!!!!!!!


toller app nur zum empfehlen.danke erleichtert einfach die vielen unnötigen e-mail beantwortungen von kunden

Mermaid Beach co.

This app is super to easy to use, beautiful and pretty much worked without any adjustments at all for me. I actually picked a slightly higher rated one first which was horrible to use, this was quick and easy, and there was excellent customer support for something I couldn't figure out myself. Thank you!

1 2 7 8 9 11 13 14 15 106 107
1 2 7 8 9 11 13 14 15 106 107