HelpCenter | FAQ & HelpDesk

HelpCenter | FAQ & HelpDesk

by Vertex LV

FAQ page, Help Desk ticketing, Live chat for customer support

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

81 - 90 of 1055 reviews


This is just an amazing app. I'd recommend all the shopify users to utilize this app. Wish everyone the best in everything!

Remedy Real

We found it very easy to use and not complicated at all! an overall great addition to our store, Thanks!

Shades Store Co

Non-hassle, easy to use, it helps to build my page and organizing is never been easier. Kudos to the developer


This a very useful app with a free version. Works smoothly, it's customizable, and it covers all we need for an FAQ page.


the App Cool And Friendly Use they know what they Offering and they know what the customer looking for , they Have Amazing support Team .


Outstanding value and great support. Makes it very easy to create an easy to navigate help center. Has already cut down on our customer service calls. Super quick to give help with styling if needed, My only gripe is that I wish I could create multiple "help centers" as it would be perfect for putting FAQ's on product pages specific only to that product. The SEO benefits would be nice as well.

Developer reply

September 25, 2020

Hello ShootingTargets7,

Thank you very much for positive review and valuable feedback - it's really important for HelpCenter team! Regarding SEO benefits - please navigate to Help Center app's preferences, FAQ => Settings tab. Down bellow there is "SEO" settings part with several options. Maybe it will be valuable for your store's FAQ SEO?
If you have any questions or need help - please let us know via and we'll be more than glad to help!

Have a great day -
Help Center team

Timeless Wooden Watch

Super easy to use! I really love this app, I've been using it on all of my online stores. Amazing and keep up the good work to all of the developers!


Very nice accordion FAQ, it works well and is easy to use. I've used it on several shops before, but this time I had a problem and they solved it, all the team is very nice.

Orphan Riot Designs

I use this app often with my store and have to say it is one of the most useful apps I have. It's very intuitive, easy to use, with no pay walls hiding the necessary stuff. If you are just starting your store and dont have any coding experience get this app and save yourself a LOT of headache and time. Very grateful this exists :)


I used this app to update my FAQ page and I love the way it gives you the q's and a's in the template. I think this is a great app I highly recommend.

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