SB: Help Center, FAQ Page Tabs

great app

bonjour j'ai installe l'application uniquement pour l'essai gratuit . Pourrais-je avoir un remboursement svp merci .

Very Damer Very Damer

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

nice and easy to use

Super easy and Reliable

My best FAQ app,love it!

Exquisite support!

Support good and effective thank you. The problem was solved very fast and I didn't have any difficulty in accessing the chat.

I used this app on two of my stores until they decided to charge obscene amounts of money for simple functionalities that a lot of other apps provide for free or very little $$. New structure is 100% not worth the money, as the app does nothing special that a hundred others don't do.

edit based on their reply... my complaint is not that you didn't tell me it was happening... my complaint is that your pricing structure is asinine.

Great and friendly customer service. Had an issue with a new theme not transferring some data over, the team at Helpcenter swiftly looked into it and resolved the issue.

Thanks again Helpcenter team :)

c payant donc voila il y'a mieux a mon avis et juste 5 article pour l'avoir gratuit donc sa ne sert presque a rien .

Très simple d'utilisation et efficace. Je recommande fortement pour débuter !
De plus, design simple & pro

recien lo estoy probando por ahora por el momento les doy 4 de ahi lo revaluare en forma coherente.

I was wondering why my customers were leaving my store. Just by chance I opened up FAQ's and discovered most of them had been blocked by this company! Extremely hurt and damaged due to their actions. Now my store looks FAKE and SHODDY. What this company did was Disrespectful and Embarrassing. I was never alerted about their decision to change their original Plan options. Do not trust this company as they are very Hurtful.

Facile a prendre en main, l'application est facile a utiliser, facilité de création de section. Cette application est vraiment pas mal

In principle, the software looks great and provides alot of features, however thats if it works... which it does not.
I trialed this for the reason of being able to respond via my mobile when i am not at my desk, and also to notify me. The mobile app does alert you,but then fails to work. any responses sent via mobile dont work. The user never gets to see the responses (this didnt work via tablet either). I also tried entering the name and email of people who had ordered, but the desktop version nor mobile failed to correlate the previous order, so that was the other reason i tried it.

To top it all, when trying to correspond with the support people using their chat, that chat doesnt work all the time either - you have to constantly refresh to avoid missing chat from support - and it seems they have used the same code in the app.

In summary, the software looks great, if it works - However it looks like they released this much sooner than they should have, and using the customers as test subjects to debug their code.
I would avoid this for now, maybe come back in 6 months time to see if it has improved

very nice application, easy to use and helpful.

Great product for a startup. It has various features custom build for the users experience. I wpuld recommend this to any entrepreneur.

Ho usato quest'app per introdurre le FAQ e la live chat, molto utile ed assistenza sempra disponibile, unica pecca riscontro un problema con la live chat che bisogna aggiornare la pagina per inviare correttamente i messaggi in chat

This app has helped me a lot in the short time I've had it. the interface is simple to navigate through and makes it that much easier for my clients.

GREAT SERVICE! He helped me with all of my problems, and I asked a lot. Fast and nice technical support.

Support was helpful and responded quickly via email until my issue was resolved. Ui looks nice too!

Donatas is really friendly and helpful!!
This is a great platform for marketers who want to create a FAQ page for their business. I really like the FAQ page that I made for my business because it allows me to keep my customers informed about all of my latest offers and promotions. The live chat is another great feature that makes it easy to serve my customers and provide them with the support they need. It is a great platform that allows me to create a page that is unique to my business

gut aber etwas teuergggggggggggggggggggggggggggggggggggggggggdddddddddddddddbbbbbbbbbbbb,,,,,,,,,,,,

Best FAQ generator to be used in short, a must try solution for ecommerce project , a great interfac

This is a fantastic solution for a help desk/ticketing system for a new store. Customer support has been wonderful. Highly recommend.

I used this app for FAQ I love it it's super easy and sets you up with 90% of the fill in highly rec

Love this app to create a FAQ page for my website. Its easy, smooth, and seamless and perfect for startups

SGNS STORE
Wir nutzen Helpcenter sowohl mit FAQ als auch Tabs + Chat. Einfach aufzusetzen auch ohne grosse IT Kenntnisse.
Besonders lobenswert ist der schnelle Kundensupport rund
um die Uhr.

I truly adore the ease in using this app and it creates a beautiful FAQ page. I've been using this app since it hit the market and I'm so happy to have found it. Thank you guys for the amazing work you do.

Amazing app with lots of great features, easy to use. And helpful customer service is a plus. Highly recommend.

I had an installation issue and contacted the HelpCenter support team. From the moment the Trouble Ticket was submitted - to having the problem fixed (backend Shopify login was required)... was just 20 min TOPS! And all of this magic happened at 2:00am PST. I'm pleasantly surprised at the level of support! A+

Nice!ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ

Helped with my wesite FAQ. thanks. Helps keep my customer experience standards high. I liked the editable sections

excellent app - provides template and samples to fill out and modify. Seamless customer experience - would recommend.

Really intuitive app to make beautiful and ergonomic FAQs, haven't tested other options so far,
will edit review when it is the case

I used this app to create my first FAQs page and it is very easy to implement. I watched a youtube video that explained how to set it up.
Thank you

Quite easy to use and samples were also provided. Still in the midst of setting up. Hopefully it will be helpful.

user friendly, easy to use FAQ set up. Also looks good on the page, that was a huge plus for me!!!!!

Incredible value for the level of functionality, customization, easy to use and just overall beautiful design. Even for stores just getting stated the FAQ plan makes you look very professional for $5 a month, plus help you sort out your support tickets in a very organized matter.
This is a must have.

c'est une application au top, je recommande fortement. Il est proposé avec des templates prêtes à être utilisées

This app is fantastic. It has a low price and allows a big customization of the help center and faq's. Recommended.

AMAZING app and AMAZING customer service!
I wanted to switch to a different FAQ app cause mine is very complictaed to handle. HelpDesk did all the transfer in a few days! Donatas was always here to help and always kept me updated about the progress of the transfer of the FAQs! Really great job, well done! 10/10

This app is very easy to use and it makes my site look really professional, I highly recommend using it!

Works really well and has nice prepared demo content!
You can have a complete FAQ page done in only a few minutes.

“ If you are aware that product page is the most important page of your shop, well consider to adopt this App, it will let you customize your product page giving differentiated info to your customers and provide a ticketing system for all those who will prompt you for specific questions. Customer service is fantastic and they announced chatbot is currently in development. At the moment is the best app relating to quality/price ratio and number of features. Well done."

J'ai contacté le service client pour un soucis d'affichage. Ils étaient très réactifs et à l'écoute. Bien que la communication par mail était assez longue (ne recevant pas de notification à chaque mail reçu), le problème a quand même été rapidement traité et réglé dans la journée même. Merci encore !

It is best FAQ app ever used and support is really efficient and fast.
Even editing is useful and clear.