評價 (1,336)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2019年3月16日

It was easy to set up the FAQ page using this app. You could also drag and drop to arrange the sequence of various FAQs.

I would suggest adding an option to edit the font size and this app will be perfect!

Fins and Paws
新加坡
使用應用程式 4天
2020年8月10日

Best app I've used. It helps me to create alot of items on the page and lets my customers know the feedback.
Thanks shopify!

Ionic Bottle
千里達及托巴哥
使用應用程式 4天
2019年7月22日

This is a no-fuss, easy-to-use app that requires absolutely zero coding and doesn't cost a thing. Exactly what I was hoping for.

The Happy Struggling Artist
南非
使用應用程式 4天
2018年7月19日

Awesome app and awesome customer service! Our shopify template as not allowing the app to show properly. HC team quickly responded and had their developers look at the problem and fix it for us in under 24 hours great service! Love the app. Thank you so much!

Thelytestyle
美國
使用應用程式 4天
2019年6月19日

The FAQ page looks good and functions well. When I contacted support to ask for a few alterations with the padding and appearance they were very fast to help out and charged nothing for doing so. Thank you.

HayaaSports
英國
使用應用程式 4天
2017年10月15日

The support was great and to the point.

Happy with the app ... it does everything that we need to.

Having a section for adding CSS would be nice but nothing major for the store.

Airbag Man Suspension
澳洲
使用應用程式 4天
2016年8月18日

I use this app on my website www.poligonia.com where I sell Geometric Papercraft Models and I think it is perfect! The only thinks that I don't like is the lack of support for Cyrillic fonts that I have used on one of my websites.

Poligonia
保加利亞
使用應用程式 4天
編輯時間:2021年6月25日

--- Update: The developers reached out to me personally and have been ultra-responsive to address my concerns. My primary interest was finding an app that allows bulk upload/import... the options presented in this one seemed to allow for that, however it appears that NONE of them do that (based on helpful discussion with the team here.) I decided to stick with this app since the overall UI is still very good - and their personal support has been impressive. Our FAQ is now loaded and formatted, and we are very pleased, overall. I've been trying for an hour to get this app to work. Won't import. Won't export. Crafted an email to their support to try to get help, and it bounced back. Desperately need an FAQ that works - Have tried 5 on here with no success. This was a total bust. No idea how it got a high rating with so many users. Anybody out there who can help me??

Steve Groff's Cedar Meadow Farm
美國
使用應用程式 3天
Shark Byte, Inc 已回覆 2021年6月22日

We’re very sorry for the inconvenience you have experienced. Unfortunately, we did not receive your initial e-mail request. We have not received any requests from our customers regarding import/export feature not working, but we would be happy to analyse your situation. We have now sent you an e-mail and are ready to schedule an online meeting or continue our conversation via e-mail in order to help you set-up your HelpCenter application and answer all the questions that may rise. We are waiting for your answer!

編輯時間:2021年7月30日

We had discovered a bug for drop-down for the FAQ section, customer service was super quick to answer my emails and concerns. The developers applied a fix within 1 hour. Highly recommended, great product. Thanks, A+

Mon CPAP - Machines CPAP, Masques et Accessoires
加拿大
使用應用程式 3天
2017年2月28日

Very helpful and useful! Did my FAQ page up in a jiffy!

Happypostcrossingshop
新加坡
使用應用程式 2天