Back to HelpCenter | FAQ Chat Helpdesk

HelpCenter | FAQ Chat Helpdesk

by Shark Byte, Inc

FAQ page, ticketing, Livechat, Chatbot for support, Tabs

1285 reviews
Shopify app insights

  • Popular with businesses in the United States

From $3.99/month. 7-day free trial.
View demo store

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 88% of ratings are 5 stars
    1126
  • 7% of ratings are 4 stars
    92
  • 2% of ratings are 3 stars
    20
  • 1% of ratings are 2 stars
    17
  • 2% of ratings are 1 stars
    30

Filter and sort reviews

91 - 100 of 1126 reviews
5 of 5 stars
March 25, 2021

Firewall-Shop.at

Location Austria
Time spent using app 10 days

Extremely fast, friendly and competent support team. Ive tested a few FAQ apps, Help Center is the best FAQ app on Shopify.

5 of 5 stars
March 25, 2021

PushlyStore

Location Uruguay
Time spent using app 4 months

Very good application, with a super fast customer support and very good service, highly recommended !!!

5 of 5 stars
March 24, 2021

Car Coat Ultima

Location India
Time spent using app 8 months

I used this brilliant app to add easy-to-access FAQs and has worked like a charm. Great job guys and I recommend this app to anyone who is on a budget and is just starting out

5 of 5 stars
March 23, 2021

Big Game Fishing

Location Canada
Time spent using app 9 months

Awesome app! Simple to use and navigate through. Thank you for the awesome support as well :) I definitely recommend

5 of 5 stars
March 18, 2021

Aoiro.shop

Location Japan
Time spent using app 11 months

This interface is user-friendly. You pay about 4 dollars a month, and you can create good faq pages with several languages.

5 of 5 stars
March 17, 2021

Tails Pet Centre

Location Australia
Time spent using app Over 1 year

Good Service, Good service, Good service, Good service, Good Service, Good service, Good service, Good service

5 of 5 stars
Edited March 17, 2021

Boibab.com

Location France
Time spent using app About 2 months

I had a problem with my store and they fix it in less than 24h.... fantastic service!!! love them:)

5 of 5 stars
March 17, 2021

Soulrelieve

Location United Arab Emirates
Time spent using app About 1 year

I used the app for help center / Q&A page and it was more than helpful. thank you. the ready templates is great and time saver

5 of 5 stars
March 16, 2021

torani.jp

Location Japan
Time spent using app 1 day

Had an issue with the app and how it was loading on the website, but the support team got back to me immediately and was able to solve the issue quickly. Very much appreciate the speedy support!

5 of 5 stars
March 12, 2021

Nutribold

Location United Kingdom
Time spent using app 10 days

This app is great and does everything I need it to! The customer service is honestly amazing, they have been so helpful in answering any of my questions. Would 100% recommend!

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