Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Easy to install and get set up! Colors already matched my store theme and branding. Gave a nice classy professional look that we were looking for on our FAQ page at www.classycase.com
I would definitely recommend this app. So easy to use, nothing complicated and provides a very professional look to my website. Pretty damn brilliant.
This is a fantastic app which has made everything so easy for us and the support we received from the Help Center was brilliant. So quick to respond and only too willing to help in every way. Such a great service and highly recommended!
My store address is www.aquapurashop.com
The first problem with the faq page is that on many desktops, laptops, mobiles, tabs, the drop down doesnt work no matter howmany times you click on a question.
The second problem is that if we open 10 questions, we have to press back 10 times to go to the previous page. So it means that to go to the previous page, we have to hit the back button equivalent number of times as the number of Faq's we have clicked and opened.
I used this app for my FAQ page and eventually upgraded to the help desk package - very professional and easy to use and setup whether you go with the free or paid version
It's a good app. Easy to use and implement and integrates well with my store. I would have prefered a few FAQ ideas/templates to help me create a better FAQ page, but other than that I would absolutely recommend it.
www.the-haggler.com
Simple and get the job done. And the best part, IT IS FREE! What are you waiting for?
https://www.thebabyzebra.com/apps/help-center
great app , it is really user friendly for the website developer anyone can try and use this app. and it also makes life so easier for the visitors of the website.
Awesome app, i would add a little more helpful instructions! Thanks so much!
excelente aplicación, me permite tener una pagina mas profesional teniendo mas orden y reponiendo al cliente de forma mas interactiva