Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

October 16, 2019

Facilita el trabajo y es muy bue, fácil de usar las secciones son bien estructuradas en colores que definen la pagina que vayamos a crear

Divinled
Ecuador
19 days using the app
July 26, 2017

Very nice and easy to use. Gives a professional and customer friendly feel to my webshop.

Titankeys Com
Denmark
18 days using the app
February 29, 2020

very good app it is a good idea for custom my page and easy for edit copy and paste items congratulations

Wpj Quickshop
Colombia
18 days using the app
Edited February 15, 2019

I really like this app and would really recommend. It's easy and6 ahve all what you need. Greetings ⇒ https://spar-king.com/

Spar King
Germany
18 days using the app
October 20, 2020

Super app! I got FAQ builder and Ticketing service in one place. Amazing guys! And the pricing is just very good! Strongly recommend for all merchants who wants to have all customer support in one place!

FRAÎCHEUR ICE GLOBES
Lithuania
18 days using the app
April 28, 2022

The app works great and the development team seems quite responsive and continuously improving and adding new features. I look forward to continuing using this HelpCenter app for our knowledge base, FAQ, Contact form, and live chat support. (Some new tools like chat have missing translation fields but support mentioned they will add the ability to translate those missing fields)

GoDoggy
Japan
17 days using the app
January 17, 2017

Seems to do exactly what it says on the tin and is really easy to set up

Thephotoboothstore
United Kingdom
16 days using the app
September 14, 2016

So easy to use, that's the beauty of it. Putting the FAQ's into sections help keep the page clutter free and easy to navigate.

Md Kids
United Kingdom
16 days using the app
September 17, 2016

Easy to install and use. Creates a good looking and organized faq page. Also it's free.
www.advantagesupplements.com

Advantagesupplements Com
United States
16 days using the app
May 15, 2019

FAQs save lots of time when it comes to customer service. With HelpCenter I was able to create a help center that lowers my customer service/contact us issues by about 80%

Beauty Welfare
Singapore
16 days using the app