Helpcenter: AI FAQ Page , 1,326 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.
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The only reason I give it 4 starts instead of 5 is because there is no way to change the url apps/help-center to apps/faq
Easy to use, very effective, would certainly recommend!
It's good but it would be even better if it showed up in your stores built in search results. Unless customers go to this page directly, they won't be able to find anything.
Very good app. Allows you to get more brand reliability with the use of a help centre. I very much recommend this app.
Exactly what I was looking for, well done
The app has some design limitations, but for a free service it's excellent! I would highly recommend for young businesses looking for an affordable option.
Excellent app, pretty easy to use, highly configurable, meet any shop requirements for sure, I'm using it in www.petgreed.com
For the most part, the UX is good. On the back-end, if you accidentally delete anything, it's gone forever. You should be able to save and test out changes before anything permanent happens. I have also noticed that FAQ pages are not indexed by google. We have lots of rich, indexable content in our FAQs so this is actually a big deal for us. I reached out and asked when this would be fixed and was told that they plan to offer a premium version in the future that is more compatible with search engines but did not provide an ETA.
Easy to instal, easy to use. Made it all easy to engage customers. Would be nice to include the standard FAQs that could be edited.
This app do its purpose for free. Very good app using it now for my website. Will buy a plan after exploring it.