Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
Refine
-
By rating
Straight forward and easy to use. Great!
change of opinion because they solved the problem that they had of the app. I had used it before and I liked it! here we go again to use it.
this is really a great app. It's free and so easy to navigate. One of the MUS-HAVE-APP on your site. It comes with a contract form as well. Thank you so much for giving a free app for people like us who just starting up!
Great product for a startup. It has various features custom build for the users experience. I wpuld recommend this to any entrepreneur.
Hello iSOMI Smart Home Security Camera Team,
Thank you for leaving such a positive review!
We're truly pleased to know that you find our app useful for your store and would recommend it to other merchants as well.
We strive for perfection and will keep on improving with every single day!
Best regards,
HelpCenter Team
Considering this is a free app it is ace. Very simple to use, auto formats with my theme and had a great looking FAQ page published in an hour so. Superb. www.burycomputers.com
Easy to use, very effective, would certainly recommend!
The only reason I give it 4 starts instead of 5 is because there is no way to change the url apps/help-center to apps/faq
It's good but it would be even better if it showed up in your stores built in search results. Unless customers go to this page directly, they won't be able to find anything.
Very good app. Allows you to get more brand reliability with the use of a help centre. I very much recommend this app.
Exactly what I was looking for, well done