Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

November 11, 2020

The developer is so kind!!
We have some problem on HelpCenter, but the developer have fixed these for a week.

bstyle store
Japan
Over 3 years using the app
January 9, 2020

I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.

MyShittyBackpack™
United States
Over 3 years using the app
Shark Byte, Inc replied January 10, 2020

Thank you so much for your review and kind words! We wish all the best in your business! And if there will be any questions regarding HelpCenter app - just let us know and we'll be at your service :).

HelpCenter team
support@eoscity.com

May 8, 2019

Super happy this app is free. It works perfectly!! Highly Recommend this for any shop owner who is looking to replace their old text block faqs

bysarahannabella
Germany
Over 3 years using the app
January 14, 2017

Best free app for FAQs I have come across
Very easy to use and no limit on the number of questions so can have a extensive FAQ section.

Uniformattire
India
Over 3 years using the app
Edited September 25, 2017

Great App and really easy to edit. Had some troubles in the beginning but costumer service did a good job to help me with that

Infinity Flowerbox
Germany
About 3 years using the app
July 11, 2018

Great app which can also be adjusted pretty easily. Good support!

Louis Reard
Hong Kong SAR
About 3 years using the app
Edited January 26, 2017

Makes a professional looking FAQ page www.randomswag.com . The Help center app is the best way to create a FAQ page.

Random Swag
United States
About 3 years using the app
January 28, 2017

Very Simple and easy to use plugin. Looks professional as well!

Bestsellrz
India
About 3 years using the app
June 18, 2020

While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.

PRECIOVS
Belgium
About 3 years using the app
July 12, 2020

Love it - made my FAQ's simple and easy to set up. I had a page that I was using before but this looks much nice. Linda Singh, Sitara Collections

Sitara Collections
United States
About 3 years using the app