Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

February 10, 2017

very helpful to create awesome searchable categorized help topics

Curehub
India
Almost 3 years using the app
December 13, 2017

Beautiful app. Works flawlessly by creating a dedicated FAQs page that you can name whatever you like.
Out-the-box functionality means you're up and running in literally 60 seconds ... (i type slow) haha.

Thanks for that.

Frank @ MFJLabs

Mfrankjohnson
United States
Almost 3 years using the app
June 30, 2022

La aplicación es genial, funciona bien y es personalisable, incluso el plan gratuito, facil de usar y visualmente bella

Drenaje Graffiti Store
Mexico
Almost 3 years using the app
September 7, 2016

Brilliant! Check out www.surehatch.co.za for more info on how we use it!

Surehatch
South Africa
Almost 3 years using the app
October 28, 2020

J'ai utilisé cette application pour m'aider avec le FAQ, Facile à paramétrer et à mettre en place. Le recommande.

choices 24/7
France
Almost 3 years using the app
August 10, 2017

I'm surprised that this is free. It's really good.

Hydroviv
United States
Over 2 years using the app
November 23, 2016

Finally got around to actually writing up our FAQ page with HelpCenter. It was easy to use and (apart from all the typing) let's you set up a functional FAQ page quickly.

Thanks from The Gift and Gadget Guys (www.giftandgadgetguys.co.nz)

The Gift And Gadget Guys
New Zealand
Over 2 years using the app
Edited October 22, 2019

orchidclub.us , I Love free version, LOVE pay version more! Easy to use, smart search, allow more category with icon so more organized with contact form, worth it.

OrchidClub.US Fresh Cut Flowers
United States
Over 2 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Over 2 years using the app
January 4, 2022

I have used this app for the FAQs for nearly 18 months which was great for our website, easy to install, configure and maintain. I then started to use Tabs on our product pages, this also was very easy to set up and use and is great for saving time when editing the same content on multiple products in addition to keeping maximum information in a smaller more manageable style. Very happy with the support I received when I encountered a few difficulties.

TAPP Water (Malta) Ltd
Malta
Over 2 years using the app