Helpcenter: AI FAQ Page , 1,326 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.
Refine
-
By rating
Professional help centre app. Wouldnt be without it now! Five stars.
After hearing how easy this app was to use I created some issues for myself when I first installed it (changed proxy settings and didn't adjust in navigation and a font/colour option that hid headings.)
I was super frustrated (because I didn't know what the issues were). The developer was great. Email support was every 24 hours (and faster would have been nice), BUT it was comprehensive, clear and 100% worked.
Help-Centre is set up now and I love it. It is a super effective and easy way to have a solid FAQ page.
Really useful app. Customer view this and usually have their questions answered.
Very Good App. I love it. This is very easy to install in the website.
Awesome app.
This Help Center app is so easy to use and customer service is responsive. Makes your customer service FAQ look neat and professional. I recommend it for your store.
Love this app and use it for 2 of my stores. Easy to use and save a lot of time with costumer emails
Absolutely top-quality! So tidy, easily configurable. Highly recommend!
Great app - it was easy to set up and customise to match my colour scheme, and I am happy with how it looks and functions on my site.
Works really good for me. Simple to understand and simple to implement in the store.I can recommend it to everyone.
My misunderstanding. The app works fine and verified the root of the problem was indeed external after extense research. My apologies.
Kindly note that, as explained via emails, developers have removed the added code and compared theme code versions to find that the snippet added had no effect on the problem mentioned.
As mentioned in emails, looks like another app updated/installed or theme updated could have caused the issue.
Hope this makes sense and we wish we could assist more in your case.
Wishes,
HelpCenter team