Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Excellent service. Marcus helped us to resolve any problem or issue that arose. Excellent app and great service!
Helped with my wesite FAQ. thanks. Helps keep my customer experience standards high. I liked the editable sections
Very nice app! Keeps most of the customer support issues take care of itself. Would be nice if we can choose the font size and better way to set the categories and other customizable features.
Easy to use, on the free plan currently and it creates a simple but effective FAQ page. Thanksssssss
Awesome app, easy to set up a good looking FAQ page, and excellent support, they were ready to solve my problem immediately howerer I use it for free.
That a perfect app, very useful and very easy to install, I recommended for all, maybe need most options to personalice the general title.
Super easy to use and nice that it's free!
HelpCenter - Build an Attractive FAQs Page isvery helpful for a small seller like me !
Great app! We have opted for the free version for the time being and it meets our expectations very well. Even the paid version is great value for money in my opinion. Plus, the customer service is amazing! There was interference between the app and our theme in the beginning, but Justas got back to me and solved it very quickly. Highly recommended!
Easy to use and added a professional element to my website.