Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

November 14, 2020

Great app. Very useful even without paid features though they would optimise further. Staff very friendly and helpful

ReLove
United Kingdom
Over 1 year using the app
June 9, 2019

This is a greeeeeeeeeeeat app. And the most important, it's free! Thanks the developer for sharing this to all the shopifiers:)

Double Location
China
Over 1 year using the app
September 1, 2016

Awesome App! Can highly recommend. Much better then many other FAQ apps that I've tried

Wine Stash
Australia
Over 1 year using the app
February 25, 2016

Fantastic, simple to use FAQs page.

Tomas at S4Commerce was great at helping with style changes

Picture This Party Booths Ltd
United Kingdom
Over 1 year using the app
March 26, 2017

great ! great ! great !
great ! great ! great !
great ! great ! great !
great ! great ! great !

Goolys World
Israel
Over 1 year using the app
Edited May 9, 2020

amazing app that looks great and easy to use. I highly recommended for new people starting Shopify easily.

Modzie
Australia
Over 1 year using the app
April 11, 2019

This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!

Cyclone Pods
United States
Over 1 year using the app
March 28, 2016

HelpCenter is great! I love this app! Makes life much easier adding a nice FAQ to your page. Simple to set up! I highly recommend.

Rowdy Ann Boutique
United States
Over 1 year using the app
January 26, 2018

Great support! They fixed my problems immediately.

Crypto Restore
Germany
Over 1 year using the app
October 11, 2017

Love this app! Makes your FAQ page look extremely professional.

Glory West
United States
Over 1 year using the app