Reviews (341)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive customer support, ease of use, and intuitive design. Key features like FAQ, contact forms, and live chat are praised for efficiently managing customer inquiries and enhancing service quality. The app is noted for its affordability, customization options to match store branding, and its ability to reduce customer emails. Its reliable performance and comprehensive ticketing system further support effective customer service management.

September 12, 2020

Super easy way to create your personalized FAQ page, 100% recommended.
I use it in every page I create

DHER COLLECTION
Spain
About 1 hour using the app
September 5, 2016

Easy to use and extremely stylish and professional once on the website. Highly recommend it to any business looking for an easy to use help center setup.

Live It Wear It
Canada
About 1 hour using the app
October 3, 2016

Looks good so far. Thank you.

Richards Guitars
United Kingdom
About 1 hour using the app
September 7, 2016

Brilliant! Check out www.surehatch.co.za for more info on how we use it!

Surehatch
South Africa
About 1 hour using the app
January 20, 2020

I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.

Green Warehouse
Mexico
About 1 hour using the app
July 16, 2019

For free, it's a great app. Some of the text in the admin page needs a tidy (for example, when you add a section the info says "Your FAQ category name" which is confusing as there are also categories.)
But it's very good for a free app. Really easy to set up a nested FAQ page it minutes. The addition of a search box is nice too!

Rubio Monocoat Store
United Kingdom
About 1 hour using the app
May 6, 2020

Excelente aplicación permite tener todo mucho mas organizado y que los clientes puedan encontrar respuestas a sus preguntas.

Mercado Boricua
United States
About 1 hour using the app
March 14, 2017

Just what I was looking for, so easy to use and very practical, 100% recommended!!!

Sd Stencils Decorativos Ar
Mexico
About 1 hour using the app
April 1, 2017

Excellent ... Really easy to install and use

Avra Art Gallery
United States
About 1 hour using the app
April 16, 2018

LOVE this app! I love how it provides search bar for customers to easily navigate. Thumbs up!

Cuchen Us
United States
About 1 hour using the app