Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!
Awesome App! Can highly recommend. Much better then many other FAQ apps that I've tried
Fantastic, simple to use FAQs page.
Tomas at S4Commerce was great at helping with style changes
great ! great ! great !
great ! great ! great !
great ! great ! great !
great ! great ! great !
amazing app that looks great and easy to use. I highly recommended for new people starting Shopify easily.
This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!
Application facile d'utilisation. Très pratique
HelpCenter is great! I love this app! Makes life much easier adding a nice FAQ to your page. Simple to set up! I highly recommend.
Great support! They fixed my problems immediately.
Love this app! Makes your FAQ page look extremely professional.