Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

August 23, 2016

Just got the app and creating a new & improved FAQ page and lovin' the look and feel of the page.

Coolhipgoods
United States
11 months using the app
February 20, 2018

Amazing App.. Highly recommend it.. Easy to instal and implement... Keep up the good work for free apps

Socheap89
Canada
11 months using the app
May 14, 2018

Very helpful support. We really like the app!

Linna1234
Sweden
11 months using the app
August 3, 2019

How can we contribute to the developer? Thank you for the app! Works great for a quick FAQ page to handle most common questions.

Blend Beverage Co.
United States
11 months using the app
December 6, 2019

Create beautiful FAQ pages with ease, this is a must have application. The support is also excellent.

WOW PRODUCTS ONLY
Greece
11 months using the app
May 2, 2019

so far I'm really liking this app. It's the look I want and very easy to use. Just finishing getting my website set up and go live in a couple weeks.

Whimzeekinz
United States
11 months using the app
September 4, 2019

nice, clean adn easy.. i like my website clean and my apps to look clean too. i could not install from the beginning but they helped me quickly. 5 stars!

hygeens
Lithuania
11 months using the app
May 3, 2019

COOL APP. STILL TRYING IT. I hope a good result from it.
FAQ sheet is useful to the website and shop experience.

BERDA
China
11 months using the app
March 18, 2021

This interface is user-friendly. You pay about 4 dollars a month, and you can create good faq pages with several languages.

Aoiro.shop
Japan
11 months using the app
June 27, 2018

Good overall, I would like to have some more options to customize my helpdesk though. Like change the font etc.

Codex Anatomicus
United Kingdom
11 months using the app