Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

February 8, 2021

Awesome app! Super easy to use, looks good and professional, and the pricing is really affordable. Highly recommend!

Good Protein
Canada
9 months using the app
April 14, 2017

The only FAQ app that fitted our page perfectly!
Super easy to install and use and gave our store a good help section might our customers need it.
App includes "search" option but we decided not to use it, which is great being able to switch it off!:)

Great app and it's free. Happy with it!

Vosance
United Kingdom
9 months using the app
June 28, 2020

I use this app to improve my customer experience. The app makes the store's operation clear.The app allows you to show the openness of your business.

Free Men's Style
United States
9 months using the app
Edited March 28, 2020

Excellent app, easy to use and working perfect for me. Super simple setup, nice design, easy to modify. 5 stars!

Maxtory
United States
9 months using the app
January 9, 2021

Everyone, this is a fantastic app - easy to use, look great, definitely recommended! Even the free version is great - but of course you get a lot of additional useful features when you get the paid version.

Deadweight Industries
United Kingdom
9 months using the app
January 28, 2017

What a gem! Downloaded it a while ago...looked a bit inconvenient at the begining. After getting the head around (didn't take much time) fell in love with this app. Very easy to use, and this is a great way to add more content to your site. Recommend!

Labam Miegam
Latvia
9 months using the app
September 14, 2021

AMAZING app and AMAZING customer service!
I wanted to switch to a different FAQ app cause mine is very complictaed to handle. HelpDesk did all the transfer in a few days! Donatas was always here to help and always kept me updated about the progress of the transfer of the FAQs! Really great job, well done! 10/10

The Unlimited Box
Mexico
9 months using the app
June 23, 2020

Great app, really good customisaton features and allows a quick and easy FAQ page to go up. Best FAQ app on the app store, in my opinion.

FashionLike.Me
United States
9 months using the app
July 23, 2018

Fantastic app and completely blown away by the support.

Kohsamuiguide
Canada
9 months using the app
Edited November 3, 2018

Easy to set up, good design, helpful app. It also has a friendly, responsive customer service. Great app highly recommend it!

Petrhomb
Lithuania
8 months using the app