Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

Edited October 10, 2018

I like the interface and comfort of this app. FAQ's looks very professional and easy-readable. Thank you so much!

Makemyset
United States
8 months using the app
July 8, 2019

Awesome app. I'm creating my FAQ page now and it is so simple. It's a user friendly and you can design your page in a matter of minutes. Thank you.

Sheratique
Saudi Arabia
8 months using the app
June 8, 2019

very easy to use and very helpful to get important information out to my customers. good job guys

Prosupport
United States
8 months using the app
October 6, 2021

App support has been outstanding and so helpful in getting our app settings perfect! Product tabs and live chat are great; it's nice that both features are in the same app.

Fifth and Ninth
United States
8 months using the app
August 7, 2020

Excellent easy to use and to set up work like a breeze, highly recommended for setting up and easy to use and searchable FAQ in multiple languages

Sun Power Nordic
Sweden
8 months using the app
Edited April 11, 2019

I love this app! It makes my site look much more professional and allows me to easily provide my customers with answers to frequently asked questions that they may have

MARCKâ Chique
United States
8 months using the app
Edited February 28, 2020

Had a few issues in the beginning but they were addressed with amazing speed (within minutes). Works very well now and the support is fantastic

The Nomad Gear Store
Hong Kong SAR
8 months using the app
Shark Byte, Inc replied February 28, 2020

Dear The Nomad Gear Store,

thank you very much for great feedback! If any questions will come up - just let us know: support@eoscity.com. We'll be more than glad to help.

Our team wishes you all the best in your business!

December 3, 2021

excellent app - provides template and samples to fill out and modify. Seamless customer experience - would recommend.

Luminescent Lounge
Ireland
7 months using the app
June 22, 2019

This app is GREAT. Very easy to set up. Very easy to organize. Very easy to edit. Coding is required for customization. More text edits than just bold and italic would be nice.

Dishmaster Faucet
United States
7 months using the app
August 9, 2019

Great and helpful app. Makes answers for customers easy to find. Very easy to work with, no difficulties

Anne-Pia
Netherlands
7 months using the app