Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

August 18, 2016

Love the app! Our FAQs never looked so good

Urban Print Box
United Kingdom
8 months using the app
April 8, 2017

What a fantastic product. It matched my theme perfectly and I could even add my brand colours. I highly recommend this app to anyone who wants to create a great FAQ's page!

Shopsuave
Canada
8 months using the app
January 10, 2018

Great app that is easy to use, and does the job perfect. I think this is the best app for FAQ pages. You can see it in my store: https://www.msno.no/apps/help-center

Msno
Norway
8 months using the app
February 6, 2017

This app works really great. Simple and reliable.

Emimi
United States
8 months using the app
July 29, 2021

Save lots of time and resources to set the FAQ part.
Customer service is always fast! Thank you so mcuh!
*If you didn't receive their answers, you may also contact them via facebook OR just send again to see if there's anything wrong with your email.

Turboant
United States
8 months using the app
March 24, 2021

I used this brilliant app to add easy-to-access FAQs and has worked like a charm. Great job guys and I recommend this app to anyone who is on a budget and is just starting out

Car Coat Ultima
India
8 months using the app
Edited October 10, 2018

I like the interface and comfort of this app. FAQ's looks very professional and easy-readable. Thank you so much!

Makemyset
United States
8 months using the app
July 8, 2019

Awesome app. I'm creating my FAQ page now and it is so simple. It's a user friendly and you can design your page in a matter of minutes. Thank you.

Sheratique
Saudi Arabia
8 months using the app
June 8, 2019

very easy to use and very helpful to get important information out to my customers. good job guys

Prosupport
United States
8 months using the app
October 6, 2021

App support has been outstanding and so helpful in getting our app settings perfect! Product tabs and live chat are great; it's nice that both features are in the same app.

Fifth and Ninth
United States
8 months using the app