Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

August 2, 2017

Great app! makes FAQ page look really proffessional with simple pasting and clicking my text policies into questions.

Mind Body Lifestyle Store
United States
10 months using the app
December 27, 2017

Great App!

Does just what I need it to do-Cool Thanks
www.Mysexywaist.com

Mysexywaist Com Wholesale
United States
10 months using the app
March 12, 2017

Definitely one of the most straightforward apps I have used. Plus, it's free! Definitely, a must have...

Indigo Mountain Club
United States
10 months using the app
June 18, 2021

Great app, excellent support. Met for their initial consultation and was given great ideas on integrating their help desk to manage customer feedback and contact us forms.

Loudoun Mega Events
United States
10 months using the app
July 2, 2018

Excellent app, super-responsive support and very good-looking simple interface. Exactly what's needed for an FAQ page. Would love to see this app expand into FAQs for product pages and collection pages. We're fans of Eoscity from now on! Thanks a lot for providing such superb solution, and for free. Highly recommended +++++

For The Ageless
United Kingdom
10 months using the app
February 21, 2018

It works well once you figure out how to add the link to the correct page.

Voyagetopia
Canada
10 months using the app
October 8, 2019

This app is very easy to use and the support is awesome! They reply quickly and have helped me with everything I needed help with.

Erin McGuire Photography
United States
10 months using the app
Edited February 8, 2022

SGNS STORE
Wir nutzen Helpcenter sowohl mit FAQ als auch Tabs + Chat. Einfach aufzusetzen auch ohne grosse IT Kenntnisse.
Besonders lobenswert ist der schnelle Kundensupport rund
um die Uhr.

SGNS
Germany
10 months using the app
Edited June 24, 2020

I found this app super easy to use. The professional looking results are great - it's good to have all FAQ in same place. I recommend the app

Organic Weave Shop
Canada
10 months using the app
January 20, 2020

I really recommend this app. Works perfectly great. After having some issues the support helped me within just couple of hours.

Cursus Anatomicus
Germany
10 months using the app