Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

October 3, 2019

Help center FAQ is very clean and easy to use. The support is great and very responsive to any issues you have. Highly recommend this FAQ app.

The Better Backyard
United States
6 months using the app
June 1, 2017

Really awesome FAQ page builder. Easy to use and doesn't look intrusive on your website!

Wear Well Do Well
United States
6 months using the app
July 6, 2019

Super easy to implement and it looks great! The user experience is very slick, and the sentences collapse down form a menu.

Wood and Glass
Canada
6 months using the app
September 9, 2016

Great app. Super simple to use and looks super nice. I had my FAQ page up and running in no time. Highly recommend.

Kaleidoco Art
United States
6 months using the app
October 1, 2020

This a very useful app with a free version. Works smoothly, it's customizable, and it covers all we need for an FAQ page.

weblit
Mexico
6 months using the app
October 2, 2016

working like a charm...really liked it.

Boltjump
India
6 months using the app
February 5, 2020

Marth&Abbie
France
6 months using the app
June 21, 2020

This app is amazing. I recommend it to all my colleagues. Easy to use and easy to download. Five stars !

Puppy Playhouse
United States
6 months using the app
June 7, 2019

Great app. Love being able to build a great looking FAQ page and have the ability to make multiple trees and have built-in searching for just the FAQ page. I would highly recommend this app to any store.

Recreation Hobbies Center
United States
6 months using the app
August 5, 2018

Super easy to use, simple and clean, the best FAQ builder on Shopify by far. Customer service is quick to respond and deals with inquires perfectly.

Huay
United Kingdom
6 months using the app