Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Easy to use, the page looks beautiful. Very good Customer Service. Recommend.
Really intuitive app to make beautiful and ergonomic FAQs, haven't tested other options so far,
will edit review when it is the case
Great app. I spent like 15 minutes trying to figure out how to get an accordion FAQ page and this app took care of it - FOR FREE!
This app is SO EASY to set up and use! I use it for a FAQ/Support Center for my business website and I couldn't be happier. I highly recommend this app!
Best help centre app available. Thank you for the generous free plan. We will be using this app on all our future stores.
Muy contento con esta aplicación. Tuve algunos problemas con la configuración y en menos de 24 horas lo solucionaron.
Very easy to use. Comparing to other similar apps this one is the best at the moment. Support team is also very helpful.
Support good and effective thank you. The problem was solved very fast and I didn't have any difficulty in accessing the chat.
Hi LifeLight!
Thank you for leaving a positive review and for such a high rate of our support team work :)
It's a pleasure to hear that you are satisfied with our app and service, as we always try to do our best in case of providing our customers the best experience possible.
Warm regards,
HelpCenter team
The app it gives you the opportunity as well as professional and prepared look for e-commerce site.
Don’t know yet just started using it but I like how easy it is to use and how beautiful it looks. Thank you