Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

January 22, 2017

Awesome app! Very easy to use and very helpful for my customers.

Stubborn Cat
United States
5 months using the app
Edited August 5, 2021

We use both the Help Center and FAQ features of the app. It's a great value. Support's been same day. Highly recommend. Great value.

Vine to Bar
United States
5 months using the app
May 4, 2018

Easy to use, the page looks beautiful. Very good Customer Service. Recommend.

Diffuseroilsss
China
5 months using the app
November 16, 2021

Really intuitive app to make beautiful and ergonomic FAQs, haven't tested other options so far,
will edit review when it is the case

douilletland
France
5 months using the app
June 15, 2017

Great app. I spent like 15 minutes trying to figure out how to get an accordion FAQ page and this app took care of it - FOR FREE!

Plaza Monkey
United States
5 months using the app
March 17, 2017

Perfect. This is really great! :D

Froken Vesterby
Denmark
5 months using the app
September 3, 2016

This app is SO EASY to set up and use! I use it for a FAQ/Support Center for my business website and I couldn't be happier. I highly recommend this app!

Kat Scrappiness
United States
5 months using the app
September 4, 2020

Best help centre app available. Thank you for the generous free plan. We will be using this app on all our future stores.

Wrong Crowd
Australia
5 months using the app
February 3, 2022

Muy contento con esta aplicación. Tuve algunos problemas con la configuración y en menos de 24 horas lo solucionaron.

Zeta Drinks
Spain
5 months using the app
January 21, 2020

The app it gives you the opportunity as well as professional and prepared look for e-commerce site.

Blueberries Bleu
United States
5 months using the app