Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

February 26, 2018

Great app! Easy to install and use. Highly recommended.

Bison Mobiles
Canada
4 months using the app
August 11, 2020

I used this app to help me design a better FAQ page. This app helped me do just that for free. Next month I will upgrade.

turtfly.com
United States
4 months using the app
February 15, 2017

I absolutely love this app. Makes e-commerce life much easier.

Hoponstore
India
4 months using the app
November 29, 2019

I used this app and was able to easily make a simple and organized help center. It was easy to connect it to my Shopify store as well.

The Platform STL
United States
4 months using the app
February 14, 2020

Really easy to use and works extremely well. I was able to create my FAQ page relatively fast, and it was also easy to edit my answers/questions.

Big Plans Online
Netherlands
4 months using the app
Edited May 20, 2020

Amazing! Easy to use , and I love the templates! Another thing is there's a free plan available! thinking of upgrading it soon

Alyssum Beauty Pro
Philippines
4 months using the app
May 6, 2017

Great apps, make my life more easiler :)

Topgunstore
Vietnam
4 months using the app
July 25, 2020

Very clean FAQ page. I really enjoy this app. It is easy to learn how to use and has every capable function needed to run a smooth FAQ page.

ViceVille
United States
4 months using the app
January 22, 2017

Awesome app! Very easy to use and very helpful for my customers.

Stubborn Cat
United States
4 months using the app
Edited May 29, 2019

This app is really great to use. This is my first time using this app will use it in the future.

Shaymar's Gifts
United States
4 months using the app