Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

May 4, 2019

O melhor aplicativo para FAQ que tem disponível no Shopify. Além de ótimo, também é free!! Não baixo outro agora nas minhas lojas...

utilidadeshop
Brazil
4 months using the app
May 16, 2020

Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section

FORGO
Sweden
4 months using the app
October 4, 2020

Non-hassle, easy to use, it helps to build my page and organizing is never been easier. Kudos to the developer

Shades Store Co
Malaysia
4 months using the app
June 1, 2020

i really like this app, it does help make my website look more professional. I like how you can customize everything as well. thank you so much developers!

Jayimi.Skinn
Malaysia
4 months using the app
May 2, 2017

Great interface! Love how easy it is to use and navigate.

Cartel Auto Accessories
Singapore
4 months using the app
January 20, 2017

Superb app,easy to use. I think there should be few more options to customize the look and feel of the page

Meeta Dani
Canada
Almost 7 years using the app
November 16, 2016

This help center app is awesome. It's easy to use and looks great in my store. Thanks guys!

Shop Pets Naturally
United States
4 months using the app
March 25, 2021

Very good application, with a super fast customer support and very good service, highly recommended !!!

PushlyStore
Uruguay
4 months using the app
March 28, 2021

I love this app. I suggest to any new user out there. If you need to upload this app. You need to upgrade them for the best of your shop. Keep up the good work guys.

MAHINA TEC
United States
4 months using the app
January 4, 2022

Amazing app with lots of great features, easy to use. And helpful customer service is a plus. Highly recommend.

Alluxe Car Mats
Australia
4 months using the app