Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

March 17, 2017

Perfect. This is really great! :D

Froken Vesterby
Denmark
4 months using the app
January 22, 2020

Very good and useful app, they ease you the task with the differents exemple put in the app and you know which questions are frequents and importants

Kharrier
France
4 months using the app
July 24, 2021

I use this app for the FAQ section and tabs for my product page. I love that it is super easy to use and it goes well with my website, very clean and effortless.

Packagelite
Trinidad & Tobago
4 months using the app
April 3, 2020

I use this app to generate my FAQs. Really its a good app and its free !
Im very conform with the app.

Dripfancy
Argentina
4 months using the app
December 14, 2020

Cool app. Easy to use. Would be helpful if products, images or pages could selected/linked interactive not with based on URL.

BODYCOOLING by INUTEQ SCHWEIZ GmbH
Switzerland
4 months using the app
April 8, 2019

Très bonne application, merci pour les développer,

K.M&M PRÊT-A-PORTER 'FLU-G'
France
4 months using the app
May 5, 2020

Excelente aplicacion, hace que mi tienda se vea mucho mas ordenada y eso genera confianza en todos los clientes, la recomiendo.

Barenvou Home
Argentina
4 months using the app
October 30, 2017

This app is awesome and it is FREE! Thanks for the excellent support.

Downtown Menswear
United Kingdom
4 months using the app
July 24, 2020

This app helped us design a wonderful FAQs section that matches our theme for our store. I like how it autopopulates slugs too.

The Nairoboho
Kenya
4 months using the app
January 10, 2023

very nice application, easy to use and helpful.

scent-s
United Kingdom
4 months using the app
Shark Byte, Inc replied January 10, 2023

Hello there!

Thank you very much for such a high mark of our service!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards
HelpCenter team