HelpCenter | FAQ HelpDesk Tabs

HelpCenter | FAQ HelpDesk Tabs

by Vertex LV

FAQ page, Help Desk ticketing, Live chat for customer support

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

741 - 750 of 1214 reviews

Amazing Hampers

A simple and effective App that allows your store to look more professional with a "Help Centre". It's easy to set up and add your questions & answers. Plus, the support has been amazing!

Aquapuratab

My store address is www.aquapurashop.com
The first problem with the faq page is that on many desktops, laptops, mobiles, tabs, the drop down doesnt work no matter howmany times you click on a question.
The second problem is that if we open 10 questions, we have to press back 10 times to go to the previous page. So it means that to go to the previous page, we have to hit the back button equivalent number of times as the number of Faq's we have clicked and opened.

Acu Outlet

Must have app for any e-commerce store! It is very simple to use and the functionality is awesome! We have used it for about 6 months now on our store - www.AcuOutlet.com

The Haggler

It's a good app. Easy to use and implement and integrates well with my store. I would have prefered a few FAQ ideas/templates to help me create a better FAQ page, but other than that I would absolutely recommend it.

www.the-haggler.com

Miss Cutesy

Love this app. Had one issue with the contact form popping up without a way to tell it to go away but HelpCenter Support resolved the issue quickly and easily. Excellent service from Marius and I highly recommend the app.

Airbag Man Suspension

The support was great and to the point.

Happy with the app ... it does everything that we need to.

Having a section for adding CSS would be nice but nothing major for the store.

Popstrukt

Easy to setup and works well, however our FAQ page does not load on first load, only after reloading page and no feedback from support team. Looking for alternative.

Zeroathlete

I have this app on all three of my stores. Makes a very clean and professional FAQ page.

Glory West

Love this app! Makes your FAQ page look extremely professional.

Hf Hops

Great app - really easy to add to the store. It would be great if there were more customisation options for the format.

If I could give 4.5 I would. See it on our store hfhops.co.uk