Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

May 4, 2019

O melhor aplicativo para FAQ que tem disponível no Shopify. Além de ótimo, também é free!! Não baixo outro agora nas minhas lojas...

utilidadeshop
Brazil
4 months using the app
October 4, 2020

Non-hassle, easy to use, it helps to build my page and organizing is never been easier. Kudos to the developer

Shades Store Co
Malaysia
4 months using the app
May 16, 2020

Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section

FORGO
Sweden
4 months using the app
March 25, 2021

Very good application, with a super fast customer support and very good service, highly recommended !!!

PushlyStore
Uruguay
4 months using the app
June 1, 2020

i really like this app, it does help make my website look more professional. I like how you can customize everything as well. thank you so much developers!

Jayimi.Skinn
Malaysia
4 months using the app
May 2, 2017

Great interface! Love how easy it is to use and navigate.

Cartel Auto Accessories
Singapore
4 months using the app
November 16, 2016

This help center app is awesome. It's easy to use and looks great in my store. Thanks guys!

Shop Pets Naturally
United States
4 months using the app
Edited July 22, 2017

Every online business should have something like an FAQ (Frequently Asked Questions) page. It's often the 'Front Line' of your Customer Support effort.

With a good 'Help Center' most customer concerns can be handled even before they reach you personally.

The HelpCenter app lets you set up a fully customizable set of Questions and Answers, which can be added to your Shopify store, for example as an FAQ page.

I find the HelpCenter App very easy to understand and to use, so I can recommend it to every Shopify user.

I notice that a reviewer reported that the HelpCenter app Contact Button didn't work. I just tested mine and it sent me an instant email with no problems.

_jim coe for 'ART HEAD START'

Art Head Start
United States
4 months using the app
March 22, 2020

very easy to use, everything is preconfigured, it was very helpful, keep it up, more applications like this please

exarum_
Mexico
4 months using the app
July 11, 2017

Clean & Responsive! Really Loved The Ease Of Use As Well!

Veganeliteapparel
Canada
4 months using the app