Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

June 3, 2019

love it. I just started using it, it's clear, usefull and free. I raccomand this application to everyone who just started.

Viola Blossoms
Australia
3 months using the app
October 6, 2020

We found it very easy to use and not complicated at all! an overall great addition to our store, Thanks!

Remedy Real
South Africa
3 months using the app
Edited May 18, 2019

it's great that you can section everything out, that way it just looks cleaner and therefore easier and more pleasant to read.

Buzzstore.nl
Netherlands
3 months using the app
Edited April 4, 2021

this app is excelent, very interactive thanks for the app, i love for questions frecuencies and PQRS

Eklipsestore
Colombia
3 months using the app
June 19, 2020

I'm in love with this app! I recommended it.. easy to use, nice looking and professional!
An High-quality online store need a FAQ page, and that's the best app!

Unmei Sport
Italy
3 months using the app
September 11, 2016

Absolutely easy to use and setup <3

Thenerdoutlet
United States
3 months using the app
March 5, 2017

The FAQ app works well and is easy to install and setup. The only issue we have is that the FAQ section pushes our sidebar navigation panel below the FAQ section.

Low Profile Software
United States
Almost 6 years using the app
Edited August 7, 2017

I have given this app 4 stars. I would have given it 5 stars if I had a bit more control with the Page Title and the option to add a page image. Other than that it works fine.

Ladyship Australia
Australia
Almost 6 years using the app
Edited December 19, 2016

Great app! Easy to use and set up. Looks great on my website, and it looks very professional. Have been using for an extensive amount of time now and have nothing but praise to add! Don't waste time looking around, get this one!

-Alexandria, www.blowoutboutique.ca

Blowout Boutique Ca
Canada
3 months using the app
February 15, 2018

Très facile et très utile et en plus gratuit! Je recommande cette application.
Very easy and very useful and ...free! I recommend this app.

1001trouvailles
Belgium
3 months using the app