HelpCenter | FAQ Chat Helpdesk , 1,315 reviews

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
    1.1K
  • 7% of ratings are 4 stars
    96
  • 2% of ratings are 3 stars
    22
  • 1% of ratings are 2 stars
    18
  • 3% of ratings are 1 stars
    40
April 2, 2017

Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!

Screwpad
United States
Time spent using app: 31 minutes
Edited March 22, 2017

Had an issue but was fixed. Is a great app for the price! Can't beat free and easy to use.

Padandquill
United States
Time spent using app: 5 days
March 14, 2017

cool, that helps a lot, and saves so much time, and seems so professional,

Greatnessday
United States
Time spent using app: 26 days
March 5, 2017

The FAQ app works well and is easy to install and setup. The only issue we have is that the FAQ section pushes our sidebar navigation panel below the FAQ section.

Low Profile Software
United States
Time spent using app: Almost 6 years
March 2, 2017

It is easy to use and provides a good structure for an FAQ page plus the contact form makes it more user friendly for customers.
Yes I would recommend it.
It's hard to rate it because I have never used anything like this before.

Felicity Sewing Patterns
Australia
Time spent using app: 7 days
February 28, 2017

So far so good. Nice and simple.

Stealing Spaces
New Zealand
Time spent using app: Over 2 years
February 19, 2017

It's good but it would be even better if it showed up in your stores built in search results. Unless customers go to this page directly, they won't be able to find anything.

Wig Store Hair And Beauty Canada
Canada
Time spent using app: About 5 years
February 18, 2017

The Help Centre is a great app and very easy to use. Will recommend to friends..

West Coast Eventshed
South Africa
Time spent using app: 10 months
February 13, 2017

The only reason I give it 4 starts instead of 5 is because there is no way to change the url apps/help-center to apps/faq

Artizan Coffee Co
United States
Time spent using app: Over 1 year
February 12, 2017

Muy buena app. La recomiendo.

Organicos Gourmet Inc
Colombia
Time spent using app: Almost 4 years