Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

September 1, 2016

Simple and very easy to use. Love the layout

The Moxie Shop
United States
2 months using the app
July 23, 2020

good good good good good good good good good good good good good good good good good good good good good good good good good

No2 st
South Korea
2 months using the app
August 11, 2019

Ajuda bastante e bem simples de usar..................................................................

Gorilla Shopp
Brazil
2 months using the app
June 7, 2021

Great application ! Very simple to use and the support team is very helpful and fast ! Highly recommand it.

SHINY JEWELRY
France
2 months using the app
September 19, 2021

This app is fantastic. It has a low price and allows a big customization of the help center and faq's. Recommended.

The Prousen
Italy
2 months using the app
March 27, 2019

Awesome app with amazing support! Have nothing to complain.

Just had an issue with the apperance of my FAQ section. Sent an email to the support of HelpCenter and the problem was solved within 2 days. Thanks!

I AM MOTIVATED
Germany
2 months using the app
April 30, 2020

This is very easy to use. I've tried a lot of FAQ apps and most of them...suck. This one looks nice, it's easy to update, move questions around..etc. It's worth getting off the free plan, and it's a really nice addition to our web store.

PracticalPC
United States
2 months using the app
May 5, 2019

Great product. Simple to use and does the job perfectly. I would suggest to anyone looking for a easy FAQ page creator

D7 Store
United States
2 months using the app
July 13, 2017

Just started using this app and its a great FREE app. Looking forward to seeing it in action on my shop!

The Tie Hub
Canada
2 months using the app
April 8, 2019

its perfect. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

ninaroseshop
Argentina
2 months using the app