Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Great experience and I must say it is very easy to use and for a free app htis is very very very good. so thank you
This the best app out there for easy and quick FAQ setups. I have tried other apps but this one is the best. Good job. Cant not wait to use this in future online stores
excellent good and very very useful app thanks used it in my page and site not a single problem easy to use good job
I have finally added my new FAQ page to my website. It's pretty easy to set up and I like that the page can be customized.
The only issue I had was the text input. Using the cleanup format still didn't solve the issue and I noticed 2 fonts in my answers which took a lot of time tidying up. Adding links to text doesn't automatically underline them, change color or make them bold so when previewing the answer you need to be aware of this. It would be a useful automatic feature to install. Another feature to add would be video within the answer. Apart from that so far so good!
Hello, Quadrostyle,
Thank you for using Help Center services and for your feedback!
Regarding text input: the links style is added from shops theme. Some themes have the underline, others - don't. Same for other formating of links. Our support team can help you to add it to your theme.
Help Center app has possibility to add videos if the videos can be embedded.
More detailed explanation how your mentioned issues can be solved we've already sent to you via email. If you'll have more questions - please reply and we'll be glad to help!
Have a great day!
Help Center team
This app has helped me immensely to provide information to my clients. And in two languages, as well! Very easy to use and intuitive.
Awesome application, easy to use. we always love oberlo team. keep it up.
Excellent app so far. I have not had any issues that would raise any eyebrows. I hope it stays that way. Keep up the good work.
I used this app to my personal business, and i like a lot how it make look the pages with its easy use
Great app. Absolutely easy to use. You can check it our on my website at. www.buzzpokemon.com
Muy buena app. La recomiendo.