Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

February 21, 2017

It took a little while to have everything formatted how I wanted it but overall a very simple and easy to use F.A.Q.

I'd like to see in the future a more in-depth way to customize the HTML or format of the search bar (like customizing the text in the bar) but I understand the limitations of a free app.

10/10 would F.A.Q again!

Battle Beaver Customs
United States
About 6 years using the app
November 19, 2016

Simple and effective - thanks!

Born Lucky
United Kingdom
About 6 years using the app
March 3, 2017

I just started using it. I like a lot, it really makes the FAQs page professional and very user friendly. I just hope it continues to be free:)

Www Zmcstore Com
United Kingdom
About 6 years using the app
December 6, 2016

Overall 10/10 super easy, it's free, can't complain at all.

Great app, super simple to use and generate sections with. Contact form does not work right now for some reason so I disabled it. Would like ability to change text size without using HTML but I'm sure that'll be implemented in an update.

Wholesalevaperanger
United States
About 6 years using the app
July 16, 2019

Really great App, well thought out, and will definitely make things easier for customers to find answers to their questions.

Getting It 4U
United Kingdom
About 6 years using the app
October 3, 2016

pls add the opportunity to change the order of topics/articles by drag and drop. otherwise, if I have to set-up an alphabetical order, I have to rewrite everything
thanks in advance
awesome app anyway, yay!

Casimier
Germany
About 6 years using the app
July 28, 2019

Love this. Created easy to read FAQ pages. Does exactly what it should, so 5 stars frome me! Recommended app.

KMLeon
Belgium
About 6 years using the app
March 9, 2018

Thank God that I finally found this great app. I get so many inquiries from customers through my online store furniturestop.co.uk on a daily basis and my team used to respond the same kinds of questions individually which took a lot of time. This app has saved so much of precious time by building attractive branded FAQs page for us.

Furniture Delivery Uk
United Kingdom
Almost 6 years using the app
February 7, 2017

Really easy to use and looks good on mobile and desktop

Iwantastrap
Singapore
Almost 6 years using the app
April 13, 2017

Really easy to use. It looks clean and professional. I love the fact that it matched my store's theme perfectly personalizing the app with my brand colours. Thanks for making this & for releasing it for free!

Beautiliciousdelights
Italy
Almost 6 years using the app